vilvordia
26 กุมภาพันธ์ 2024
My last stay in February in the African Princess Bech hotel was a nice stay, the hotel is rated as a 4 star hotel, ok for the infrastructure, the very nice swimming pool, the poolstaff and lifeguard very helpfull and friendly.The bar an food staff is very slow in delivery orders and not well trained. To be honest the food in the hotel is not food for a 4 star. in my eyes downgrade to a 3 star. Adequate , simple breakfast but during my whole stay idem stuff. The big issue is the menu for the pool bar, the lunch and the diner is the same poor selections, pizza, pasta, burger( very dry ) chicken this was teh selection for a 4 star hotel food!!! No local food a all. Some day I requested a pizza 4 cheeses, not available, even for the spaghetti bolognaise, not available ..; shame... Ordening drink at the bar and food takes 45minutes... Te reception staff is chaotic and not responsible and not well trained. Extention a of room stay is problematic I requested a shuttel service upon arrival, well geuss no shuttle, for the return after consulting several times the reception the hotel charged me 60.00euro, is the teh limo of Lady Gaga?! While changing money I left my key of the room. At 1h15 night teh reception called me via phone, I did not pick up the phone, after 10 minutes knocking at the door, did not appreciate it, was sleeping. My impression, teh food an drinks are overrated int the hotel. So conclusion this is not a 4 star hotel taking in consideration the poor food and service.
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