We booked this place as it suited our requirements: pet-friendly, a room that can sleep 3 people (1 king, 1 single fold-out), central, modern and tidy, easy to get to with a car. Enrico has made sure we received all details prior to arrival. The communication was straight forward. We didn't mind that there was no actual reception. We actually liked that the apartment building gave us some insights in authentic Italian living. We were confused that on hotel.com it is mentioned that parking is available. However, right in front of the apartment building, there is max. 2 hour parking available for 0.75 EUR per hour - after 8 pm parking is free of charge. Remember, blue lines indicate time limited parking, whereas white lines indicate an unlimited parking duration. Mentioning this information would help future guests navigate through the busy Italian traffic. Upon arrival, we met the cleaner who was friendly and allowed us to check in 1 hour prior to the agreed check-in time. In order to keep this review short, our highlights are as follows: beds and pillows were incredibly comfortable, hallway and room smelled divine, Nespresso coffee machine was provided, the elevator had a great Italian feel - in summary, overall the accommodation was immaculately cleaned, well looked after and highly modernised. Another suggestion we would make is to offer free coffee. We kind of expected the coffee to be free but then read the menu and realised we had to pay for the coffee after we have already drunk all of it. We browsed a few reviews online and were shocked what people had to say as for us the accommodation was just great! We assume the place has not always provided great service. However, we were not able to identify any of the claims made by previous guests. Thank you. Keep up the good work. We happily book with you again. Arrivederci.
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