"A bit outdated hotel, but very spacy rooms and cleanliness every day. Polite stuff.
Positioned in a very good neighborhood (European district) with metro line 100 m. away and
bus station connecting airport very close.
Overall a good experience!"
"Shameful experience. This hotel is a fake 5-star and the management is a disaster.
No valet, AC turned off, and zero service. At check-out, with five large suitcases, the front desk manager was rude and refused any help, telling me to carry everything myself.
This is pure management failure and disrespect.
Avoid this hotel"
"Stayed at the Apartment, great space, fully stocked, easy instructions, great place to stay in central Brussels!! Most areas were with in walkable radius though we opted for a bus ride at a near bus stop"
"room it is clean and good, but that outside area is not so excellent. BTW: it is really pity for their service, i forgot a bank card in the room, which i insert ed to get the power, and i did not take it, in the same day night, we called them many time to let them help to find it, But they said not. That serivce is bad and not conside the customer well. I lose the bank card which cuased me too much trouble.
Actually they only worry the trouble and did not ask the house keeper, very bad experience. Sorry......"
"Good value accommodation with the added bonus of a small kitchenette. Very clean and good gym and complimentary laundry facilities. The only comment is it's about a 10 min walk from the nearby Diegem train station which is not easy to manage with luggage in the rain. Better if you have your own vehicle or are coming directly from the airport. Bus stop to avd from the airport nearby but again the bus stops don't have shelter so not ideal waiting for the bus or alighting from a bus and making your way to the hotel. Limited gluten free offering."