"I am writing this to warn other travelers about a major security and privacy failure we experienced at Duxton Hotel WA.
Upon returning to our room at 8:55 PM, we were shocked to find our room door fully open and propped up with a wooden door wedge. Our room was located near the elevator, meaning our personal belongings and privacy were completely exposed to every passerby for nearly 5 hours (housekeeping finished at 4:30 PM).
The most disappointing part was the management's response. They admitted the mistake but refused a refund, justifying it by saying ”CCTV showed no one entered” and ”nothing was stolen.” This logic is absurd. Security is about prevention, not just reporting after a crime occurs. Whether or not someone entered is a matter of LUCK, but leaving the door open was a total failure of their ”Duty of Care.”
They offered a bottle of wine and breakfast, which we declined as it felt like a dismissive gesture for such a serious security issue. If you value your privacy and safety, think twice before staying here. A 5-star hotel should not have a 0-star security protocol."
"This hotel is located near the Elizabeth Quay within walking distance and the walk along the lake is amazing. The view of the hotel room is breathtaking especially during sunset and sunrise. Yes. You can see both!
Service from the team is excellent and I cannot ask for more.
The gym is equipped with good equipment and the conveniences of IGA supermarket being part of the complex helped us to get anything we missed.
Highly recommended."
"L'hôtel est situé en face du Kings Park dans la zone de transport gratuit de la ville. Les chambres sont grandes et équipées avec tout, cuisine complète, machine à laver, etc.
Je recommande absolument!"
"Service Desk staff were so lovely. I had accidentally left my phone in friends car and she was kind enough to try call my phone a few times to find it.
The room was so clean and had everything I needed including a washing machine and dryer. Bed was super comfortable and the sheets weren't scratchy like most hotel beds you come across. The check in and out was fast and easy.
Definitely recommend this hotel and will stay again"
"A nice hostel not too far from Perth city center. Good things I liked:
- Comfortable mattress, with a small curtain for a little privacy
- Staffs were nice and helpful
- common areas, kitchen, and showers/toilets were cleaned daily
- Plus point: Breakfast included (simple toasts with peanut butter/Jam/choc spread)
- Free coffee and tea (not the best quality but ok)
- near bus stop and grocery (Woolworths)
Not so good things:
- rooms are quite cramped
- no signage outside, bit confusing & hard to find for first timers
- Most of the furniture and kitchen facilities are quite old
- front porch & yard seems messy & unaesthetic
- Price-to-quality ratio: ok
The free breakfast, nice & helpful staff, kitchen space and social areas make this hostel recommendable. However, needs for hostel signage & revamping of all spaces & furnitures would make it a highly recommended hostel."