ผู้เข้าพัก
19 มิถุนายน 2023
We stayed here with friends (two of them from Scotland) for 3 nights in May 2023. When we arrived in the afternoon, no one was at the reception. A sign said to go to the bar which belongs to the hotel round the corner so we packed our luggage and went there but - oh wonder - the door was open but again nobody there. We waited for some minutes and phoned the hotel's number, we heard it ring but again nobody showed. After about 10 minutes someone came, no excuse, no friendly welcome. We asked if we could have something to drink as we had a long journey but were told this would only be possible at 5 p.m. (it was 4.45 and we stood already in the bar)...Then we were showed the way to our rooms which were ok although rather small for so called luxury rooms. The next morning we had breakfast at 8.30 a.m. - too late as we noticed because the - already very small - buffet was lacking most of the items, hardly any ham, cheese, fruit and 2 (!) boiled eggs (the next day there weren't any at all). 3 of us ordered a full Scottish breakfast which was ok but also rather scarce. The other 3 of us ordered porridge which was good but no question whether we wanted a cooked breakfast afterwards as we are used from every hotel and b&b in Scotland. The waitress didn't say good morning nor bye or anything else (except the woman from Aberdeen who served the last morning, she was very kind). On the morning we left the lady at the reception got us our bills, we payed and left. No 'how did you like your stay', no 'safe journey', no good-bye. This was by far the worst experience we ever made in Scotland (we are here regularly and traveled all around Scotland) and this at a price of 175 GBP per night.
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