"Service at the pool took long (ordered a beer bucket, so no mixing)! Refreshment lounge keys did not work, had to walk through all the hotel buildings again. Elevator in Tresor tower took forever since two were out of service, late check out was obly granted after asking personally at the reception but denied when calling guest services (20Minutes in line)!
Prive and reputation did not match the expectation"
"I wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location."
"GREAT LOCATION RIGHT ON THE BEACH. GREAT SERVICES. FRIENDLY AND SMILING STAFF. FACU AT THE BELL-SERVICE WAS REALLY NICE AND HELPFUL. WOULD COME BACK AGAIN."
"La ubicación está bien y el hotel es correcto. El desayuno tiene muy pocas opciones que no sean con azúcar y, si eres intolerante a la lactosa, lo tienes muy complicado. Por otro lado, no nos vinieron a limpiar la habitación."
"Not a very good breakfast, only fruit loops and coffee too strong.
No coffee facilities in rooms or downstairs jus microwave.
Reception not helpfull.
Towels to thin and plastic under sheets."
"Perfect location, great place, awesome pool with DJ. Staff is very accommodating and gracious.
Only knock is unnecessary charging on items and lack of complementary water in the room."