"We are a *** couple but masculine, conservative and discreet. The owners were treating us in a weird way. We didn’t feel welcome. Not recommended for ******** couples!"
"We always have a lovely comfortable stay here. Close to airport and Belmont shopping. The shuttle bus to airport is so handy and baggage storage is never a problem here. Thanks for another great stay Great Eastern!!!!"
"We enjoyed our stay. Check in was easy and quick. Front office staff were very helpful. Undercover parking was easy to navigate. Our room was spacious and clean. Bed and pillows were comfortable. The bathroom looked newly renovated. One thing that confused us was the light switch for the living room and bathroom was by the entry door. So you had to walk to the front door to turn the light on and off then walk into the bathroom. Very inconvenient. Plus there was no exractor fan for the shower so it got very steamy in there. Mirror and shower screen all fogged up. Poor design.
We had a great view of the ocean. The pool area and front entry are being renovated but that didn't not inconvenience us. When the pool is completed the view from the window will be beautiful"
"Hotel was alright and in a good location, room was good and spacious, curtain was teared apart.
We arrived late and tired at the hotel and the Front Office Manager (Ms. Upasana) informed us that that there was a 35 AUD per day of parking fees, which we were not aware.
She was very rude and argumentative and clearly must have been tired too..
Gym was very good and with an amazing view"
"My only issue was, I ordered a room with twin beds. But got one bed and had to sleep in the same bed as my son kicking me all night 🙄! And Fridge was extremely small, smaller than a bar fridge.Everything else was amazing. Room service was value for money and tasty. Room was clean. Location great for what we needed"
"Although our stay was very good the level of cleanliness in the room when we arrived was lacking. Carpets in the lift, corridors and the room needed a good vacuum and the level of dusting has been neglected for some time. Steel doors in the lifts need some attention to look shiney and clean
Location and value for money was very good. The food was very good standard, well priced and was delivered very quickly. Staff were excellent. Special shout out to Casper for arranging a birthday surprise for my wife. Nice touch. Thanks
Overall a pleasant stay. Thank you."