Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself
For sure one of the best hotels I ever booked here. The reason that I could not give a full 5-rating is that the infinity pool has on the edge a lot of bird’s ****.
Otherwise the room, restaurants, pool service, reception and concierge are on top level. Late check-out was approved with a smile.
The only nagging: I asked for a quiet room, but got one near the hotel’s tennis court and a re-construction site.
Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!
A stay at Swissotel The Bosphorus Istanbul places you in the heart of Istanbul, within a 15-minute walk of Dolmabahce Palace and Bosphorus. This 5-star hotel is 2.7 mi (4.4 km) from Taksim Square and 3.2 mi (5.1 km) from Galata Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Sabrosa Restaurant, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Istanbul? This hotel has facilities measuring 41767 square feet (3880 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 566 guestrooms featuring minibars and espresso makers. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
CChen2024.08.18
Location is not very convenient. Room service food is average at best. Several times the bed sheets and cover was still wet when they replaced them. Room is very small. Rooftop bar plays good music. Breakfast is the same everyday. The best experience we had with this hotel was the doorman. Overall experience was below average.
With a stay at Wanda Vista Istanbul in Istanbul (Bağcılar), you'll be a 5-minute drive from Mall of Istanbul and 9 minutes from CNR Expo Center. This 5-star hotel is 11.5 mi (18.5 km) from Grand Bazaar and 11.7 mi (18.8 km) from Egyptian Bazaar.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 127 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Best hotel in Istanbul, without doubt!! This is the second time, we came to My Dream Istanbul Hotel. We love the hotel! Staff is very kind and helpfull. They really welcomed us and made our stay wonderful, despite the fact our first day was a worst experience at another hotel. The first hoel was really bad and when I contacted My Dream Hotel they booked us a wonderful room. Our stay was perfect. The room was very very clean. I love the bathroom. Breakfast is FANTASTIC, the woman is very friendly. The staff in the lobby is very friendly and always greets us and they even stand to welcome us everytime we come back to the hotel. Location is perfect! Very central. Tram is a 1 minute walk. The street is busy and gives you the real feeling of staying in Istanbul. I really love everything about the hotel😍😍! Thank you very much and maybe we see you next year again!
AAries TravellerWe stay in Crowne for 2 night. We arrived a little bit early and the lady let us checked in slightly early and they even upgraded our room ( we are very lucky).
They have lots of option for breakfast. The tram station is 5 minutes walk. You can get around the city with tram.
We will come back to Crowne after our Konya and Cappadocia trip. It's definitely worth it to stay in this hotel.
ผผู้เข้าพักÇok temiz bir otel lüks döşenmiş kaliteli hizmet veriyor çalışanları guleryuzlu yeni İstanbul havalimanına olan yakınlığı yüzünden tercih etmiştim pişman olmadım on dakikada otele vardım otel beklentilerimin çok üzerindeydi