With the close proximity to the airport and the courtesy shuttle you can’t beat this place for the customer service and room rates and complimentary breakfast. Check in was fast and the room was spacious and clean. They do have a small restaurant onsite called “the Landing” that opens at 3:00. They offer a free beer and wine which is nice but the food is pretty basic but if you’re hungry it will do. I would suggest walking a block to the Westin and going to the “Byrn” restaurant & bar since it had great food and atmosphere. Overall great place to stay for the price.
Thank you for choosing our Ramada hotel. Ramada is a global upper midscale hotel brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high-speed internet access/ meeting rooms/ business services/ fitness facilities and upgraded bath amenities. Many properties have an on-site restaurant / lounge/ while other sites offer a complimentary continental breakfast. You do your thing/ leave the rest to us.
Sally Naidu is the manager and she goes above and beyond to accommodate travelers. I lead tour groups and for many years we have stayed at this hotel. Many staff members have been there year after year and that is a great testament to the management and staff morale. This hotel is always very clean and has lots of extras like an excellent breakfast, secure gated parking, free shuttle to and from the airport, lots of amenities and a beautiful relaxing environment
ผผู้เข้าพักThis review comes from a hospitality property owner/operator who has seen both sides of the guest/management experience. We booked a one night stay at this property prior to flying out of DFW the next morning. When we arrived, the room we had requested through Hiltons website was having repairs to the cable tv so we accepted a different room. The room seemed chilly-the outdoor temps were in the 40s. We adjusted the thermostat with no results. After giving the system an hour to adjust, we called the front desk. They sent a maintenance man to check. His instruments showed a temp of 67 degrees, however a little banging around, he said he thought it was working and left. Nothing changed. We turned the thermostat to 80 degrees-the highest it would go-but magically the room temp stayed at exactly 67 degrees. We went down to the front desk and asked to be moved. The clerk went to the back for a few minutes and came back to tell us they were full and had no other rooms available. But he was sending maintenance back up to check on it. Oh—and they would send a couple of blankets. We decided to visit the managers reception while maintenance worked in our room. While there, we noticed several groups of men coming in together. All were in work clothes and sweatshirts. The atrium was even chillier than our room so we left to go back upstairs. We ordered room service which was a very pleasant experience and excellent service. When it was delivered, we commented about how chilly the hotel is and she said, “yes, the guys complain when we turn up the heat”. Bottom line? This hotel caters to corporate contract guests and has their systems governed to their desires with no leeway for individual room controls. There were other maintenance issues not mentioned here. Second conclusion? They were not full as I checked availability and they had vacancies. Another room would not have solved our problem since all systems must be governed to the hotels parameters. So, if you choose to stay here, ask for the contract price because that’s the service you will get.