EEllen YDescription on Trip.com mentioned airport shuttle to hotel. But it was not available at all. Trip.com should have updated this. I would have booked Clarion as they had the shuttle. Check in experience not as good as I had hoped. Not much information offered and not very welcoming. No concierge or porter. I guess it's the same for all 2-3 star rated hotels in Dallas. If you have huge/heavy luggage, better pay more and go for the 4-5 stars.
Breakfast was good. I like the DIY waffles. Starts on time, ends on time.
Location is ok. Easy to get Uber, nearest mall is Grapevine Miles that has restaurants, a food court and outlet shops.
SSabyABooked for my driver
As his flight was delayed he came 12 am to hotel unfortunately stuff of the hotel was rude even thought they didn’t let my driver to get in they requested extra money I do understand for early check in payment but it was not early check in it was whole another payment don’t reccoment