"Booked through trip.com app, A small mix up on the room was the only problem when checking in, but was corrected when I brought it up to the front desk. We stayed in the balcony room with water views it was really nice and peaceful. Thank you so much for the great stay :)....."
"Hotel Royal is a small and quaint hotel in downtown Long Beach. It takes about 40 minutes to walk to the shoreline drive to the lighthouse and the Pike outlets. I had an exceedingly pleasant stay at Hotel Royal. The staff, articulately Mario and Jose, were accommodating. There is hot water all day and I really appreciated that. Also free coffee in the morning. It is close to all kinds of good restaurants, and I had no trouble carrying on with all kinds of fun andbusiness."
"Why TF do I have to tolerate maintenance work including loud drilling right next to my room at 7:30 am in the morning? Absolutely ridiculous. And the front desk clearly did nothing about it after I notified them because it was still going on an hour later. This is not a hotel. It is an utter mess of a place."
"+$25 Hidden Fee********Hidden Fees********$25+
The midnight check-in guy was friendly and helpful, and disclosed their $25 ”Service Fee” which states $20 on their sign pictured here and then itemized $22+tax on my receipt; the front desk manager was arrogantly defensive and unhelpful telling me to call Expedia when questioned upon check-out and failed to find their fine print on my Trip.com receipts that clearly state all taxes and fees are included in the stated total, bad business practices."
We liked the laundry self-service so much after traveling through different areas in LA for around 10 days. The food for breakfast and daily tea time (happy hours at around 5-7pm) were so tasty. We have to say it is deeply appreciated with a microwave and the whole set of tableware in the room.
The self check-in is convenient and easy and the location of the hotel is convenient to all the restaurants and major landmarks in Long Beach.
The hotel is a contactless hotel which means we did not have a quick way to have someone available for information or requests.
I received an email 3 hours from check-in that I need to find parking reservation if I’m using a vehicle as the hotel has no parking lot. This would have been helpful communication way in advance so I can make the necessary arrangements
Great location (close to Vons supermarket and not too far from the Convention Centre). But rooms are pretty basic and housekeeping is virtually non-existent. In room air con is extremely noisy. Sheets, pillows and mattress were dirty. Guy at the front desk was very nice - but it is clear the place is run on a shoestring.
I haven't stayed around Long Beach but suspect there are better options for the money.
This hotel really saved my life. Somebody was trying to steal my car and I pulled into the hotel and they welcomed me and they kept me safe.They didn't charge it deposit.They're so sweet and kind.And the rooms are clean and spacious.
I'm staying there again tonight