"Excellent experience overall. The staff is really nice, and the room is has one of the best views, we can see the castle just by looking outside the window!!! one bonus point is that its right next to the restruant which makes the whole celebration very special"
"A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge!
One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service.
We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day).
Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain)."
ผผู้เข้าพักWe had a wonderful time in the farm studio.
The room is spacious for family with four or five.
There is clean kitchen with cooking facilities ,fridge and microwave .
Kids definitely will love the farm as they can feed the animals there .
The most wonderful experience was collecting the organic eggs for dinner and breakfast.
There are so many toys for kids and books for adults too.
We really had a wonderful time.
Only one issue I had was no one had answered my phone calls before I went to stay , which worried me .As I wanted to know about breakfast.
There is no food there but we can order things or Better carry something for night as they have provide microwave and other stuff for cooking.
I would definitely recommend this place it was very peaceful.😊
Below is the different activities around in Windsor.
ผผู้เข้าพักWhat is good: 1) spacious room 2) comfortable 3) generally quiet place
What is not great: 1) sound insulation is poor. You can hear conversations from outside the room clearly 2) wifi from room is not great (it is great from the public area) 3) it’s a bit secluded so don’t expect shopping nearby
ผผู้เข้าพักWe had two nights at the Hotel for our wedding Anniversary and it was fantastic. The hotel is lovely, nicely decorated, clean and comfortable. The first night we had an evening meal in the restaurant which was delicious and good value. Breakfasts were also great. Many thanks to all the friendly staff that made our stay special. We would definitely recommend it and would be happy to return.
ผผู้เข้าพักthe service from staff was excellent.
facilities great.
we had breakfast verry good.
food on site a bit expensive i thought we got takeaways' think les is moor. Chips £5.50 10ins pizza £14.95 personally i think a little steep.
beers £7.50 could be about £5.90 just my opinion. And food chips could be about £3.50 and pizza about £9.50.
i think moor people would eat in instead off ordering food to be delivered. yours the rhodes family.