โรงแรมพร้อมอาหารเช้าในวินด์เซอร์

What is good: 1) spacious room 2) comfortable 3) generally quiet place What is not great: 1) sound insulation is poor. You can hear conversations from outside the room clearly 2) wifi from room is not great (it is great from the public area) 3) it’s a bit secluded so don’t expect shopping nearby

โรงแรมเป็นปราสาทสไตล์โกธิกเล็กๆ บริการดี สภาพแวดล้อมสวยงาม ทุกอย่างถูกจัดวางอย่างเหมาะสม ชอบ ถ้าไม่ใช่เพราะไม่มีเวลา อยากอยู่ต่ออีกสักสองสามวันจริงๆ คุ้มมาอีก!

A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge! One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service. We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day). Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).

โลเคชั่นดีมาก ข้างๆ อร่อย อร่อย ช้อปสนุก มาทีไรมาพักที่นี่ทุกครั้ง เด็กๆ พอใจมาก บริการพอใช้ แต่วันสองวันโอเค เทียบกับบริเวณโดยรอบแล้วดี ราคาเทียบไม่ได้ อังกฤษเป็นแบบนี้