"We had two nights at the Hotel for our wedding Anniversary and it was fantastic. The hotel is lovely, nicely decorated, clean and comfortable. The first night we had an evening meal in the restaurant which was delicious and good value. Breakfasts were also great. Many thanks to all the friendly staff that made our stay special. We would definitely recommend it and would be happy to return. "
We booked via Trip and ended up with a room that didn’t exist. I rang the day before to check everything was okay with our booking and unfortunately this led to us being downgraded to a room we could barely get into it was so crowded. We were told to recoup costs via Trip, when I said this wasn’t acceptable to me the hotel sorted it out for us. Upgrading us for the next night and being very generous with supplements. Although this was a bit frustrating I felt they did what they could.
The service was great at the hotel desk and the waitress was so lovely on Saturday night. Nothing was too much and the rooms were warm and snuggly. Bathrooms well specced and the food delicious. It was a busy weekend but there was a real sense of the hotel staff working together and like a swan, peddling hard underneath but smile and calm on top. Thank you for showing how hotel service can be ❤️