I am writing to express my extreme disappointment with my recent reservation at yourhotel. Despite my anticipation for a comfortable and relaxing stay, I encountered two significant issues:
* The absence of hot water
* A dirty and unkempt room with visible stains on the bed and chair, and dust accumulation
Upon discovering these issues, I immediately returned to the front desk, but unfortunately, there was no one present to assist me. I also tried calling the hotel's phone number, but my call went unanswered. Due to these unacceptable conditions, I decided to leave the hotel and book an alternative accommodation that met basic cleanliness standards.
แปล