"Staff was helpful, and location was excellent. The common area is small and out of the way.
Our room was clean but amenities were spartan. The pension felt a bit overpriced.
Bilbao is worth visiting, not only for the Guggenheim Museum, but for the old town, the food, and Basque atmosphere."
"Nice and newly renovated room in the middle of the old town. Extremely comfortable bed and pillow, with smart tv in room!! Soundproofing wasn't the best, however, one could hear if there's noise in the corridor . And plausibly, the old town. Bring your own earplugs if you're sensitive to noise."
"A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return."
"La zona es terrible y muy insegura. Deje mi coche aparcado en la puerta y ni 5 minutos tardaron en intentar abrírmelo aún con mi amigo dentro!🤣
Lo que es la residencia muy bien pero el que tuvo la idea de poner una residencia universitaria en ese agujero de barri se ha lucido vaya."