โรงแรมใน South Hill Bamboo Sea and Yushui Hot Spring Scenic Area, ลี่หยาง 25.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:NZD 141
9.7/10
ดีเลิศ
ผผู้เข้าพักOur recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
โรงแรมใน South Hill Bamboo Sea and Yushui Hot Spring Scenic Area, ลี่หยาง 25.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:NZD 507
9.7/10
ดีเลิศ
IIlia(伊莱)Well, first of all this is really wonderful place!
The hotel is very new and tidy, has a huge place to walk around (they call it meditation garden). Rooms are big and cozy and very stylish. Also there is a hot spring, but I did not go, because we went to Yushui hot spring.
The breakfast is good. It’s buffet type with mostly Chinese dishes, but also has some western food. For kids they also have playground with ball pool.
The location is a little bit far from bamboo forest and yushui hot spring (i mean far to walk). We were there during Chinese New Year eve, so call a didi was a challenge. However hotel provide us a car with a driver who send us to the bamboo forest.
Will I recommend this hotel - YES
GGreat Traveller💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away.
💯The location is great by the lake and near the Tianmu Lake scenic park.
💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry….
❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning.
❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud.
❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them.
❌not suitable for those with difficulty walking or elderly. ideal to have your own car.
🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel.
🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole.
I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.