โรงแรมใน Tianmu Lake Scenic Area, ลี่หยาง 62.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:€ 59
9.7/10
ดีเลิศ
ผผู้เข้าพักOur recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
โรงแรมใน South Hill Bamboo Sea and Yushui Hot Spring Scenic Area, ลี่หยาง 23.7% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:€ 86
9.6/10
ดีเลิศ
ผผู้เข้าพักFood: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
โรงแรมใน Tianmu Lake Scenic Area, ลี่หยาง 62.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:€ 71
9.6/10
ดีเลิศ
ผผู้เข้าพักI went to Liyang last weekend. And I stayed at the hotel with my family. I made a reservation for including Package. The hotel was too convenient to go to 南山竹海. It was too close to go. When I arrived at the hotel, I received a warm welcome. I was going to just go 南山竹海. But when we came back to the hotel, it rained outside so I decided to go to the hot spring. It was really nice. Because I thought it would be small, but it was really nice to have a big place and facilities. I don't remember person in charge what name was. But I really appreciate their kindness and plus there was one guy who was really passionate to take pictures. Their picture quality was really good.
GGreat Traveller💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away.
💯The location is great by the lake and near the Tianmu Lake scenic park.
💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry….
❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning.
❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud.
❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them.
❌not suitable for those with difficulty walking or elderly. ideal to have your own car.
🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel.
🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole.
I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.
โรงแรมใน South Hill Bamboo Sea and Yushui Hot Spring Scenic Area, ลี่หยาง 23.7% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:€ 192
9.4/10
ยอดเยี่ยม
LLuv to travelSecond time to stay here. Booked a double room with bathtub on balcony to enjoy hot spring in room. Hotel also has in-house a hot spring pool that you can use for a small fee. If you wise to splurge a little, suites with private courtyard and private onsen are available.
Location wise, it is very near the Nanshan Zhuhai Park where you can see a pair of pandas.
Service was impeccable. The butler Dai Dai even sent me some mulberries that she plucked earlier in the day, using a cute robot server.
With the stay you get a RMB100 discount if you dine in and order their specialty, fish head in casserole.
Strongly recommend for visitors to Liyang.