KKomal PanchalEverything was fine and good as per pricing.
Only need to train the staff at front desk who r not trained for hospitality industry.
Overall good experience with justified cost.
ผผู้เข้าพักThe property is excellent with the old world charm. Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.
However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room. The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.
Overall a pleasant stay.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
DDipayanDecent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.