Days Inn & Suites by Wyndham Fort Bragg/Cross Creek Mall

การบริการลูกค้าที่ดี ฉันลืมเพิ่มวันเข้าพักของฉันและเขาไม่มีปัญหาในการเพิ่มมัน

The room was very clean and the bed was very comfortable

First at check-in, I went by the hotel before check in to ask about changing my room from a king to two queens because of accident during the booking it changed without my notice. I was told there was no problem. I get back to check in and then get told I have to pay an extra $15 to do this which doesn’t sound like a lot but I feel I should have been told that when I went in first. So I decided to keep the original room. They check me in and we go to the room. This hotel has recently been renovated and in my room baseboards where falling off and you can tell it was cheaply done. We are in our room trying to get ready to go to the pool and the maintenance guy just walks in our room no knock no nothing. Which at that now has my daughter scared just anyone can walk in. He proceeded to tells us sorry he didn’t know we where in there because that room was not supposed to be booked because it needed repairs. I had already fixed the rubber bases boards falling off so I told it was fine. Twenty minutes later it starts to rain and the room is leaking water into. So at that time I do go to the front desk and they do change my room but the second room wasn’t in much better shape. The pool is only open to 6 which I feel is ridiculous when it doesn’t even get dark until 9 pm right now. Wasn’t really happy with customer service at all. I wouldn’t recommend them.

It was decently priced for the area! Right in the shopping center. All the staff were really accommodating for myself and my son! I was happy with our stay.

Room was clean and it was quiet all night. Too cold to go for a dip but the pool looked clean and well maintained.

We were in town for a concert and needed an affordable room. The bed was very uncomfortable, the bedding was all scratchy and felt over washed. The breakfast was minimal. The one positive is that the room was VERY clean. If the bedding wasn’t so scratchy it would’ve been a good stay for the price.

Room was clean but bare bones, tv was tiny and mounted way too high, breakfast was nothing but bread, sugary cereal, waffles, and cheap yogurt. The linens were really cheap, towels were tiny and only two.

i told the desk clerk my pillows were wet she said there was nothing she could do about it i asked her to dry them or get me some more she refused the hotel was great roomy clean and everything but we had to leave so sorry

It was an older property but well kept and my room was clean and it was quiet