ผู้เข้าพัก
29 สิงหาคม 2023
The hotel itself is quite nice, mega-large swimming pool, no problems with sunbeds. Unfortunately, I have to complain about the service. At the canteen, the attitude towards holidaymakers changed only after the surveys. Previously, hardly anyone was interested in us and it was impossible to ask for cutlery. When others gave the service a bad review, something changed for the better. But the worst unpleasantness happened to me at the reception. My fiancé - a Tunisian - was supposed to come to me in order to provide the necessary documents. Due to the full occupancy of the hotel, he could not rent a room. Nevertheless, due to the long journey (about 600 km one way), I wanted him to spend at least a few hours with me in the swimming pool for a fee (so that he could rest a bit before returning). I specifically asked the day before if it was possible. I was informed that there is absolutely no problem with the payment. Imagine my surprise when the next day I wanted to pay for his stay at the swimming pool and I found out that no, because no (I honestly got the impression that the problem was that he was Tunisian and not any other reason for refusal). In the end, we had to move to the beach to be able to spend at least 2 hours together and talk. So, despite many pluses, I was left with a huge distaste after this hotel...
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