Michael Todd
13 กุมภาพันธ์ 2024
The ratings for this hotel are not at all in line with our stay. The room had ants ... several kinds. All over the kitchen, bathroom and windows. I killed over twenty. I showed the maintenance man. They couldn't spray for liability reasons. The bathtub and shower surround were rusty. The drawers on the nightstand didn't stay closed. Putting in a rainforest shower head and not re-doing the entire shower is a cheap fake. They tell you that your wi-fi signal might not work. Mine didn't. They then gave me the number of a Hyatt tech office to call and and provide my ip address just to get some internet access. Doesn't happen at any other hotel. Infuriating. Maybe other rooms didn't have the problems mine did, but my rating would be low.
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