Hilton Garden Inn Columbus Easton

The pool was closed for two of our days during our trip at this hotel and the bar was closed the last night. Would like some sort of reimbursement for this inconvenience. Thank you

Our stay was mostly ok. I’m not one to typically complain, but, this will be an exception. With hotels, the minimum service I expect is that the room is clean, safe, and we have the number of towels appropriate for the number of people in the room. If there aren’t, I expect the front to provide the additional towels needed. We had 3 people and 2 towels. My wife went to the front desk and requested one additional towel. She was told by the woman that eventually came to the desk (no one was there and she had to wait…it was after 8am), that there were no additional towels in the building to give her. That was it. She didn’t try looking for one. She didn’t even offer a pool towel. Tough luck for us. (The person that checked us in the evening before said if we needed extra towels, that they’d be happy to provide one. Too bad they didn’t deliver the next morning.) UNacceptable. ESPECIALLY for a HILTON. Motel 6 had treated me better. Absolutely no effort to address a very basic, reasonable need. We don’t ask for much…pretty low maintenance. Everything else was fine, but service was terrible.

This is an awful place to stay!! The limited staff do not know what they’re doing- it was ridiculous! No water or soda in the hotel- half of the bulbs burnt out in the guest room- no soap in the bathroom- too much to list! Avoid at all costs!

I was traveling for work with my youngest son . Very easy check in , great location , friendly staff , clean rooms . Great stay . Will be back !

We only had one small trash can in the bathroom. We had 2 pillows for a king bed. Trash was overflowing everywhere. I had to ook in drawers for creamer and the coffee was completely out. The staff were very friendly. The breakfast was lackluster. Not everyone likes runny eggs. There were kids from a soccer tournament running up and down the halls being loud and unsupervised. The doors are hard to open and slam shut so it wakes you up any time aomeone goes in and out of the room. We were on the 6th floor and heard all of the outside noise. Its totally not sound proof.

We almost stayed somewhere else… but I forgot to check their reviews. Last minute I did and saw awful things. So I switched to Hilton Garden Inn. SOOOOO happy we did. Hotel was top notch. Clean, beautiful and great service… for the same price. Reviews make a huge difference! Thank you to those who leave them!

The hotel is old and out dated. Room smells like an ashtray. No nearby anything, other than the highway and industrial area.

The front desk attendant this morning was very frindly and helpful.

The hotel wasnt bad , however it took us over an hkur to check in ( no excuse for that) . I have never seen a long line of people waiting to be checked in and o have been to many conferences with tons of people ( hundreds) . This made us miss 2 hours of our concert ( morgan wallen/hardy) that we paid over 800 for ( 2 people) . Our room wasnt ready no sheets foe the bed or pillows . We rushed changed and got stuck in traffic on our wway to the concert. Moreover we got back around midnight and the sheets were still missing. We had to go down to the lobby and grab our own. Totally unacceptable from the Hilton management.