Courtyard Colorado Springs South

Good central place to stay in Colorado Springs.

I'm a Marriott Elite Bonvoy member and a long time loyal guest at Marriott properties over the year. This is the single worst experience I have ever had at a Marriott property. 1. Staff was extremely sp****. More often than not, there was no one at the front desk while several guests looked around and called for someone. Sometimes, a person would appear. Other times, not. And sometimes the person who seemed to be on duty was instead sitting outside the hotel taking a smoking break. 2. One day I came down for breakfast right in the middle of the listed breakfast hours and there was no breakfast available. That same evening snacks and drinks were posted to be available until 10:00. When I arrived at the hotel in the evening at about 9:15 the bar area was dark. I asked about this and was told "Oh, they closed early tonight". 3. The blackout curtains in my room were ripped at the top with the pull bar ripped off. The lack of pull bar made them hard to close and the ripping made them ineffectual in the morning at sunrise. Having presented these negatives, there are two positives: 1. I like the fact that the TV didn't take over the room. In too many hotel rooms, TVs way too big for the room are provided. 2. I asked for and received late checkout (about 2 hours extension on checkout time).

The bed was super comfortable. The room and lobby were exceptionally clean. The day I was supposed to check out, I had a meeting scheduled for the afternoon and they were very accommodating with a late checkout. I never write reviews, but the reason I'm doing it now is because Antonio at the bistro was FANTASTIC! I unknowingly missed breakfast by an entire hour. Instead of telling me I was out of luck, he fired up the stove and cooked an amazing breakfast for me. A full breakfast with eggs, bacon, toast, potatoes... the whole 9 yards. Incredible customer service! Give that man a raise!

This hotel was under renovations when we got there. They advertised pool and hot tub but failed to mention it was closed for renovations. Hotel also does not offer any kind of breakfast accommodations even though description stated breakfast was included. Hotel was dirty and staff was rude. Will not stay here again.

Dirty carpets, sink and toilet didnt drain or flush. I killed three spiders in the room, wasnt informed that you had to pay for continental breakfast which didnt matter because the staff didnt show up to put it out the two mornings there. Couldn't pay me to stay here again

Front desk lady was very nice and helped a lot...dont remember her name but we got there around noon on saturday and she was working that shift.

Pool not available Hard, hard bed;Walmart bedding Black mold in shower Tiny sink area No balcony Lukewarm fridge No sweets at store area to purchase Needs some major upgrades!

Marriott brand properties are usually pretty consistent, but avoid this one! You'd be better off at a Motel 6! 1. It took a long time to check in as the receptionist was "on loan". 2. There is no access to printing at this supposedly business-oriented hotel. There's no printer available for guest use. They refuse to receive and print a brief email. They cant print from a USB-C drive. They refuse to enable the boarding pass printer to print documents. 3. The door lock to my room repeatedly malfunctioned, so I had to get a new key three times in a 2-day stay. 4. The breakfast costs extra, but cannot be charged to the room. You must pay separately at breakfast counter. To add insult, the disgusting $14 "avocado toast" contained only trace amounts of avocado on a bed of dried-out kale and overcooked hard boiled eggs with black rings. 5. There's no maid service mid stay. Saving on detergent as well as on toner? Yikes! Stay away!

Worst hotel ever. The beds were worn out and sank to the floor when you sat on it. The pillows were terrible and made out of some odd material. The towels were worn out, way undersized and were rough as sandpaper. There were spiders throughout the room and on the bathroom walls. The hotel was also the highest cost, which is shocking considering the pathetic quality. Marriott should close this property… it is ruining the Marriott brand amd not up to even the most basic standards. Avoid this hotel!