"La persona que ayudaba con el desayuno fue muy grosera en su trato, era una morena, de cabello corto. Fueron varias situaciones de mala gana y finalmente cuando le reclamé que estaba levantando el desayuno antes de las 10 de la mañana, que me diera 3 panes que ya había guardado, me dijo que NO porque ya estaban guardados y le comenté que aún no eran las 10 de la mañana, entonces me los dio de muy mala forma. Vi que así trato a varías personas. No puedo creer que se trate así a los huéspedes en la cadena de Hoteles Marriott. Cabe mencionar que la rubia era amable y mejor le pedí a ella que me ayudará a poner más café. El personal de la recepción sumamente amable y cordial con su trato, gracias por los que sí hacen bien su trabajo y con amabilidad."
"Generally a good experience, however not much in the way of amenties. There was no allergen information at breakfast and it was a struggle to get any accurate information from the staff there. The reception staff were also a bit unhelpful as they couldn't supply any allergen info either. No option for late checkout either."
"The location was very convenient. It was right by an Omni loop station and 5-7 min walk from a Metro-rail station. The hotel was clean and the staff members were kind. What I also loved about the hotel was the lounge/lobby. There were many amenitites facilitating comforts for hotel guests. I would definitely come and stay here again! : )"
"This has been and is my favorite hotel in Miami! The location is in the center of Brickell right next to the mall. So it’s possible to walk around. I love the location! The amenities are amazing! I love the pool, I love the gym and the restaurants and bars as well. The rooms are super clean and have a beautiful aesthetic! The entire hotel smells amazing and looks luxurious and amazing as well. You can rent the city bikes for free and have amazing views from the balcony. The rooms are spacious. The staff is very kind! By far my favorite hotel in Miami!"
"It was a very pleasant stay; the room was clean, the staff were welcoming, and the location was convenient, with a car rental agency right inside the hotel."