ผผู้เข้าพักDecent Stay, but Lacking the Hilton Touch
We arrived in Miami around 7 PM and headed straight to check-in. The lady at reception greeted us with minimal hospitality—no smile, no warmth—just a routine check-in. While she did her job efficiently, a simple welcoming gesture would have made a difference, especially at a Hilton, where a bit of warmth is generally expected.
Our room was underwhelming—fairly compact for two adults and two 13-year olds with four pieces of luggage, making the space feel cramped. The biggest disappointment was the lingering smell of smoke in what was supposed to be a non-smoking room. Exhausted after a 14-hour flight, we opted not to complain and just settled in for the night.
On the plus side, the location is convenient, with plenty of nearby attractions and dining options. The area gives off an old-money, relaxed vibe, which we appreciated. We stayed for two nights before our cruise to the Caribbean, and while the experience wasn’t terrible, it didn’t leave a lasting impression.
Would I stay here again? Probably not—not because it was a bad experience, but because I’d prefer to explore other hotels that might offer better value for the price and better hospitality.
PS. We didn't use cleaning service as we were only staying for 2 nights. But the cleaning lady, slightly older and only speak Spanish, was just the sweetest, and offer us extra bottle of waters.
โรงแรมใน Downtown Miami / City Center, ไมอามี 74.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 303
8.4/10
ดีมาก
BBonson LamThe staff are all kind and go beyond the normal . I felt like family. Breakfast was simple though croissants were great , and pineapples were very delicious. There are board games on the top floor. It would be great if they had more laundry machines and some bicycles. The cerviche at the restaurant was innovative
โรงแรมใน Downtown Miami / City Center, ไมอามี 74.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 384
8.3/10
ดีมาก
GGary Cho WaI always thought Hilton is a very high end hotel. I was totally disappointed upon arriving at this property. It looks very outdated and rundown.
Toilet is way too low in the washroom.
I didn't know gratuity of 15% is automatically included when I made a purchase at the lobby Herb N' Kitchen. That caught me by surprise.
Free shuttle between hotel and airport is the biggest factor for me to book this hotel.
JJAMIEWas ok not sure i'd stay again. Internet in the room wasn't great. Bar Area was Ridiculously expensive. Gym was decent and Pool was nice. Hotel was reasonably priced compared to others.
ผผู้เข้าพักI wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.
ผผู้เข้าพักStayed at The Radisson Red for one day to be close to the ports for our cruise. Didn't realize how close it was to the airport as well. Hotel was clean and the food was good. Will stay again in the future for my next cruise.