"Good location, friendly staff, clean enough rooms. But the smell in the room too strong (smells like soap or any cleaning/washing liquid). The toiletries provided were of very poor quality
The breakfasts are quite good, and the dining area is clean and well maintained"
"I booked this hotel at the last minute after my travel plans changed, and it worked out very well. I had a small single room, but it had everything I needed for a comfortable stay. The Wi-Fi was reliable, the room was functional, and the location was very convenient for exploring Sofia.
There were a couple of pieces of rubbish left near the window from a previous guest, but given how last-minute my booking was and how quickly they accommodated me, I don't think that's representative of the overall experience.
The staff were communicative and helpful, and everything was straightforward from check-in to check-out."
"Terrible experience,, wouldn’t visit again
My wife and I stayed here before heading to Budapest, and unfortunately, it was a very poor experience. While the reception staff were helpful and accommodating, and the room itself looked nice, the basic functionality of the room failed us.
The air conditioning was locked, and we were unable to lower the temperature to a comfortable level. Our only option was to open the window, but because the hotel is in a busy area, the street noise was so loud that sleep was impossible.
We ended up exhausted for our travel day the next morning. It is incredibly frustrating to pay for a room where you cannot control the climate or get a quiet night's rest. We wouldn't stay here again unless they give guests control over their own AC."
"Отличная гостиница! Приветливый персонал, чистые и просторные номера, вкусные завтраки. Номер убирали каждый день. Жил в номере 210. Все чисто и аккуратно. Один минус - в номере не было чайника (сколько путешествовал, первый раз с таким сталкиваюсь). Но я спускался в кафе на нулевом этаже и мне там всегда наливали кипяток в термос. До ТЦ галерея Белград 10 минут пешком, рядом с отелем остановка автобусов, от нее можно уехать на зелёный базар. В общем вернусь сюда ещё."