"Good location, friendly staff, clean enough rooms. But the smell in the room too strong (smells like soap or any cleaning/washing liquid). The toiletries provided were of very poor quality
The breakfasts are quite good, and the dining area is clean and well maintained"
"A nice and cosy hostel where you can meet and chat with people from around the world! They have a fully equipped kitchen and fridge so you can cook, also provided free coffee and tea, the lounge area really helped me when I arrived early in the morning and needed a warm place to nap. The staff were very nice and gave full introduction of facilities to every guest. There’re also transport stops and a big supermarket nearby."
"В номере не было ни чая, ни кофе, до ресепшн не дозвониться. Телевизор невозможно настроить под себя( Старый уставший номерной фонд. В душе закончился гель для душа. Завтрак неплохой. Второй раз не останусь."
"Останавливались с мужем на 6 ночей. Заселились после 16.00 бесконтактно, все понятно и удобно. На следующее утро завершили регистрацию - отрудники на ресепшене очень приветливые, все быстро оформили. В квартире есть все необходимое для проживания. В санузле - душевая кабина, водонагреватель, фен, стиральная машина. Утюг, сушилка для одежды. Кровать небольшая, но матрас удобный. На кухне: плита, чайник, посудомойка, холодильник. Расположено довольно близко от центра, мы почти везде добирались пешком, но также есть остановки общественного транспорта. Есть кафе и продуктовые магазины по близости. Будем ещё в Белграде - с удовольствием остановимся ещё."
"I recently stayed at the Mercure Belgrade Excelsior and was impressed with the level of service provided by the front desk staff. From the moment I arrived, they were friendly, helpful, and attentive to my needs.
They provided me with useful information about the local area and were always willing to go above and beyond to ensure that my stay was comfortable and enjoyable. The hotel itself was clean, modern, and well-appointed, and the location was excellent, with easy access to many of Belgrade's top attractions. I would highly recommend the Mercure Belgrade Excelsior to anyone looking for a high-quality hotel experience with outstanding front desk service."