"Doppelzimmer zur Einzelbelegung, das Zimmer ist eher unterer Standard, entspricht keinesfalls der Ausstattung eines 4 Sterne Hotels. Im Bad bei Ankunft eine immer größer werdende Pfütze unter dem Waschbecken bis hinter die Toilette. Der Schaden muss schon länger bekannt sein, da die entsprechenden Kalkflecken nicht entfernt worden sind. Wasserschadenflecken an der gesamten Decke im Bad, verfärbter Duschvorhang, im Bad ist keine einzige Steckdose (für elektrische Zahnbürste) vorhanden. Das Zimmer selbst ist nur bei geschlossener Balkon bewohnbar, da von 08:00-18:00 Uhr im gegenüberliegenden Hotel Presslufthammer und Bagger lautstark arbeiten, die sogar bei geschlossener Tür unüberhörbar sind. Balkonnutzung daher nur nach 18:00 Uhr möglich. Ein Umzug in ein anderes Zimmer ist nicht möglich, da das Hotel ausgebucht ist. Für meinen Reisepreis von 622,-€ bot man mir ein Abendessen im hoteleigenen Restaurant (Wert 21,50€) am letzten Abend als Entschädigung an."
"Wonderful hotel, close walk to Funchal Centre and old town. Superb on cleanliness and really comfortable beds. Great little extras like free bottled water, the staff are so friendly and helpful, the people at desk always greet you warmly on entering and are so helpful. This is really a great find, I would highly recommend!"
"the location was great with a car, so we could travel the island. the hotel was more than we expected. the service was perfect. the room is big, excelent view, great souna and pool. very recommanded"
"Espaço muitíssimo bem localizado, com atendimento excelente, a piscina no rooftop é muito agradável e o quarto muito bem equipado. Menção especial para o colchão e a roupa de cama e almofadas… MARAVILHOSAS!"
"The hotel is in a great location - near to ocean promenade ( lido complex -15 mins by foot), restaurants , super markets . Breakfast spread was also good so was the views from room both city ans ocean view eoom"
"En dehors de la vue, qui est indiquée comme partielle sur l’océan, et en fait il faut se pencher au dessus du balcon au 11ème étage pour entrevoir un peu d’eau, sinon tout est bien. Un supermarché à côté, tout est très propre, et le personnel est gentil."
"Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…"
"Отель расположен недалеко от набережной, имеет хороший вид на океан. Большие номера с балконом. Wi-Fi быстрый. Завтраки очень разнообразные и вкусные."
"Wonderful experience and the best hotel during our stay in Madeira. Perfect price and value proposition with a staff who are really customers oriented and friendly. Smaller hotel what is never overcrowded. Nice charming design elements.
Very good breakfast with selection of local cheeses and meat. Real juice would be the only needed improvement and some pastel de Nata for the breakfast would add to the mandatory Portuguese experience. Otherwise 100% perfect stay. Excellent swimming pool with sea water.
Yes. The rooms are somewhat dated but super clean and comfortable. I didn't came here to see golden chandeliers so l was super satistied!
Excellent location and direct sea access. What more could one look for??"