"The room so spacious, clean and comfortable. Got many car park so dont worry. While my kids so enjoy and got soo much fun swimming at their kids pool! Will repeat soon 🥰"
"The room is very clean. Bathroom, towel also clean. In the room got iron & iron board. Got parking space. Foodcourt just beside the hotel. Walkable access to the town, padang MPK, menara, masjid negeri, street art. Overall we are satisfied."
"Great stay at E-Red Hotel Kuantan.
The room was clean, comfortable, and spacious.
The location is convenient and the staff were helpful.
Good value for money and suitable for both business and leisure stays."
"Location was fantastic as there is a beach right behind the building which is connected to the swimming pool. The unit was clean and looks as advertised(with refrigerator and washing machine), however - there were issues with the air conditioning.
Whilst the management sent technician pretty quickly when we initially reported the issue, they were unable to resolve the issue completely (the aircon was not generating cold air consistently and majority of the time hot air was generated instead), which we didn’t realise the issue was not fully resolved given that we spent most of the management’s working hours outside of the unit and it was only until late at night we noticed the whole unit was fairly hot (as there was only one fan in the room with the single bed; as the other two queen beds relied filly on aircon only).
We reported the issue again via WhatsApp and management offered air cooler - however we only booked for one night and was already checking out when this occurred"
"Front desk service is very helpful, they explained everything before you enter your room, room is tidy and clean. But 1 things i found unpleasant about this stay because the water bottle is dirty and smelly, stink smell right after i drank half bottle. I bet they didn’t wash it properly before insert new water. Really hate the fact i found out after drank half of it 😭"
"I had a very pleasant stay at Shahzan Kuantan. The hotel is in an excellent location, close to the beach, local attractions, and many restaurants, making it very convenient for both leisure and business travellers.
The room was clean, comfortable, and well maintained. The staff were friendly, courteous, and always ready to assist with any requests. Check-in and check-out were smooth and efficient, which made the stay even more enjoyable.
The breakfast offered a good variety of delicious local and international dishes, and the overall facilities were well kept. The hotel’s warm hospitality and comfortable environment made my stay relaxing and memorable.
I would definitely recommend Shahzan Kuantan to anyone visiting Kuantan and would be happy to stay here again in the future."