"It was clean and comfortable, although we went to breakfast at 9.30 am and there were no croissants or muffins left and very little on the continental breakfast, the cooked breakfast was excellent. Also, we went down for cocktails in the happy hour 2 cocktails for £12, we got overcharged, and when we asked the waitress to check, she didn't come back before we needed to leave,. Overall a good night's stay 😀"
"Great location and service. Everything i needed was provided. The only issues I had were to do with the way the room is, rather than the amenities. There aren't sockets near the beds and the lighting in the room is very harsh and not very adjustable. An addition of a lamp(s) would solve this. A fan in the bathroom would probably help improve the air and help the room stay together/prevent water damage. I was moved to a double room instead of my booked double single room at no extra cost and I ended up traveling with one less traveller and this was greatly appreciated. The cleaning staff were very friendly as well!"
"Greeted by lovely staff who explained everything clearly! Room was somewhat dated but expected for one of the last family owned hotels in Cardiff! The rooms were clean, had character and had everything you could need right there in the room! Even though its on the high street, I couldn’t hear a thing from my room and had a great nights sleep!"
"Really love this hotel and the location right in the centre! I always choose to stay here. Staff are super friendly and rooms are nice and clean. Car park under the hotel (at an extra cost of £18pn) The only difficult thing is getting to the hotel by car, as it sends you down a bus/taxi lane which can be confusing."
"Great location, parking is £10 with plenty spaces early afternoon.
Room was huge, modern and clean. Shower was great despite being on the 5th floor.
There’s everything and more you need in the room.
Staff was helpful and friendly both at check-in and out.
Breakfast was okay, not a huge selection but it gets you going for the day.
I would be back without a doubt. Me and my doggie enjoyed our stay very much!☀️🐾"