"Excellent location, minutes away from the city centre. The hotel is well-designed, staffs are friendly and incredibly helpful. Room is well-equipped, very spacious and has a high ceiling. It also has large windows which let in plenty of sunlight. Bed and mattress are comfortable. Bathroom is reasonably-sized, and has all the things one needs. Water pressure and temperature are excellent. The room is soundproof from the street noise, but not from the hallway, so the door-closing noise from the next room can be loud enough to wake one’s up in the morning. The room is largely clean, but the shower curtain needs more frequent washing. All and all, it was an excellent stay."
"The hotel was very nice, and the staff were extremely friendly and helpful. It is located near the city center, which makes it very convenient. There is also parking available, which is a big plus. I had a great stay and would definitely recommend it…
rate: 10/10 ❤️❤️❤️"
"Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus."
"First at most, the AC is broken in >30 C temperature… it was brutal, we were not informed prior arrival… was told they will fixed it the next day… then it was not fixed… the mobile AC unit was useless eventually the coolant ran out… it became a fan… the room is renovated but the building largely is not… location is great near everything you need. Staff are friendly but I was never presented any resolution on the AC… it was somewhat disappointed on my first ever stay in Antwerp…"