ผู้เข้าพัก
16 สิงหาคม 2021
Room was very basic and inside it got even more hot than outside, no airco. So very bad night rest. The staff looked really nice at first instance up until the moment that something does not fully go according to their plan; we booked a restaurant nearby but they had not enough child chairs, the hotel borrowed us a plastic IKEA chair which was really nice. Upon returning we unfortunately lost one leg of the chair which we felt really bad about. We wanted to reimburse 4x the new price of the chair being 50 euros for the discomfort (new price 12 euros, plastic IKEA chair). They however forced us to pay 100 euros or otherwise would call the police, unbelievable! Also at breakfast, our twins did not eat well and we wanted to take two mini croissants for en-route. They then publicly humiliated us by loudly saying several times that breakfast was not meant for picnic. In all my many years of traveling for business and private I have never experienced such rudeness. What is the cost of two mini croissants? And we had to pay 2x 10 euros for the kids their breakfast (two mini croissants). We will never go back to this hotel even though the pool was nice. although with quite some bees. The town is however great.
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