ผผู้เข้าพักSouthern Star Mysore:
+ves:
Large, spacious room
Good facilities
Friendly staff
Good quality food at the restaurant
Ideal location
-ves:
Bathrooms could be cleaner
Towels could be newer
ผผู้เข้าพักAmenities is satisfactory . Location is average. Price point satisfactory . Spa service is satisfactory. Reception service is not satisfactory. Unpleasant customer service upon check out on 8/11/25 at 9 am. I was standing in queue waiting but the staff ( can’t really recall his name think it’s Sairik ) just ignored me and attended to another guest who came later.
ผผู้เข้าพักThe rooms are good no doubt. But the service is very poor. In the evening we went to their garden restaurant for dinner and all stewards are standing at the corner and chit chatting. No one bothers about the customer. When we order something they give another thing and they argue rudely with us. Morning breakfast complimentary. They just give one item and then after 30min they just pop up and ask for another thing. Like this they want to control the cost. Not worth the money we spent there
ผผู้เข้าพักThe complimentary breakfast was beyond expectations, I am personally obliged by the approaches made by the hotel staff and the caring & concerns extended to us...