MMiss Arielly Ribeirohôtel charmant et élégant, excellent service à la piscine avec champagne froid et autres boissons, eau de la piscine à température idéale et cuisine délicieuse au restaurant (meilleur escargot que nous ayons jamais mangé) Je remercie le personnel de l'hôtel (surtout à l'arrivée où la dame qui nous a accueilli était très sympathique et efficace) tout le personnel qui nous a accueilli avec beaucoup de professionnalisme et de bonne humeur dans tous les espaces de l'hôtel !
Mmiss banzaiVery clean and spacious hotel. The staff were super friendly. The bar and restaurant is open late until midnight, they have a snack shop. The breakfast was nice also the hotel is spacious and beautiful. I would defenitly go back if staying in Reims. It's not located directly at the city center though, but at least it's quiet. They have a parking place for those coming by car. I recommend it
ผผู้เข้าพักThe lifts to the seven floors are the slowest I have ever encountered. The hotel car parking spaces, when available, are very, very, very tight and only good drivers can access the spaces.
Aalex.gavWe had a great stay! The room was spacious, clean, and well-maintained, with a comfortable bed. The breakfast was great, and the huge TV let us watch our favourite YouTube videos and Netflix movies. I absolutely adore the scent of the liquid soap and washing gel! Despite being close to the motorway, it was really quiet. The only downside was some noise from the room above us. Holiday Inn by IHG doesn’t disappoint — it’s my favourite hotel chain!
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
WwalterThe hotel was soled out. The first morning breackfast was a total desaster. No personal, almost impossible to have food. Even a problem to have a hot drink.
A bad experience.
Fould of the management. Nobody of the management there.
Just some nice young girl. Of course she could di nothing.
Management should be fired immediatly..
Personal of the hotel was very nice. But.......
TTurushevaVОтличный отель, удобное расположение и чистые номера. Иногда слышно соседей за стенкой, но тут как повезёт с соседями. Единственный вопрос к подушкам, очень странные, больше похожи на 2 блина.
ผผู้เข้าพักDo consider staying at this hotel if you’re visiting Reims with a car. With a 7-minute drive from the city center, you get a more spacious room with facilities much more than a 3-star. We couldn’t manage to arrive on time for check-in, but they have kindly found out an alternative to work it out. Attached photo displays the outdoor patio to our room!