ผผู้เข้าพักJadore cet endroit! C'est un depaysement total. J'habite tout près et j'y vais pour le plaisir. Toutefois, la grande deception est le restaurant la Traite ...prix, quantité, vin 20$ du verre, ..je n'y retournerais plus jamais. Pour le reste, que du bonheur!
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
CCherryRinWe really love this Hotel .We feel like home !!!
Amazing location , Free convenience parking,
Staff so pretty and helpful .
The Hotel has no Breakfast but don't worry about hungry coz they full fill snack in room fridge everyday such as Muffin ,Cookie,Ganola bar , Chocolate,... etc.
I will come back here for sure.
LLaura LussiezExcellente surprise ! Hôtel très sympa et peu cher et idéalement situé car dans une rue en plein Vieux Québec mais tout de même au calme. La chambre est super bien agencée donc elle ne paraît même pas petite. La literie au top et l'espace de toilette parfait. La taille de la douche est idéale et les produits fournis de très bonne qualité... on peut même faire chauffer nos serviettes ! !
Le personnel était très sympathique et très compétent... on est aussi bien reçus que dans un 4 étoiles.
La partie ”repas” est très bien agencée et on s'y sent bien. Le café, thé, chocolat etc... ainsi que l'eau fraîche ou pétillante... tout est a volonté !
2 belles terrasses (une en bas et l'autre sur le toit avec baby-foot, brasero...) où l'on se sent bien...
Système de bagagerie disponible à partir de 12h le jour de l'arrivée et jusqu'à 20h le jour de notre départ.
Bref... Nous y retournerons !!
Encore merci pour votre accueil ! !