โรงแรมพร้อมระเบียงในแคนส์

The atmosphere of the hotel was relaxed and family-friendly, the staff were fast, polite and attentive. The location is very convenient, within a few minutes walk to the pier, night market and supermarket, etc. Restaurants are all around, you can also find some massage shops nearby, easy to get to anywhere we need to, a very satisfying stay during our Christmas break.

พนักงานดีมาก! เราส่งพาสปอร์ตของเราไปที่ Uber และคนขับ Uber ก็ขอเงิน 100 ดอลลาร์เพื่อคืนพาสปอร์ตให้กับเรา เมื่อพนักงานต้อนรับเห็นเช่นนั้น เธอก็รีบวิ่งมาหาเราและตำหนิคนขับและยืนกรานให้คืนเงินให้เรา พนักงานต้อนรับเกือบจะทะเลาะกับคนขับเพื่อเรา และพยายามบังคับให้คนขับคืนพาสปอร์ตและเงินให้กับเรา เราซาบซึ้งใจมาก! เป็นวันที่เรามาถึงแคนส์เป็นวันแรก และเธอช่วยพลิกสถานการณ์ของเราให้ดีขึ้น ขอชื่นชม Pilar และ Charlotte ที่ช่วยเหลือเราในวันนั้น! ทำเลสะดวกมาก เดินไปยังท่าเทียบเรือแนวปะการังไม่ไกล มีบาร์และร้านอาหารมากมายในบริเวณใกล้เคียง นอกจากนี้ยังมีสถานบันเทิงยามค่ำคืนที่ยอดเยี่ยมที่โรงแรมแห่งนี้อีกด้วย วิวทะเลจากโรงแรมก็สวยงามเช่นกัน

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

The location is ideal. Near to everything you need to visit in Cairns, Great Barrier Reef wharf, water park, restaurants, museums. When you have to get up early to meet your tour schedule, location is the key. Very friendly staff. Room is clean with amazing water view. Breakfast buffet offers a wide range of choices. Although in view of the age of the hotel, it has little tears and wears, 4 stars service and comforts are something we are looking for, instead of some fancy golden decoration in the hallway. We definitely will come back when we visit Carins.

Great for a solo traveller, very busy with themed nights every nights to allow you to get to know others. Heads up if you are clubside though, the music is loud until 3am so if you want an early night I recommend a room not club side

Really nice apartment with lots of amenities on site which made travelling easier. The room itself was clean and spacious with good appliances. Location was also brilliant right near the central mall and bus station and also not to far a walk or drive from the seafront and main bars and restaurants. Only thing that I can think of that let it down abit is that you are right under a flight path which can wake you up in the morning when the planes are coming in to land. Otherwise I would definitely recommend for the price.

หน่วยนี้เพียงพอสําหรับครอบครัวหกคนของฉันสําหรับการเข้าพัก 3-night โดยทั่วไปแล้วความต้องการขั้นพื้นฐานจะได้รับการตอบสนอง และการเข้าพักโดยรวมเป็นที่ยอมรับ อย่างไรก็ตาม มีปัญหาการบํารุงรักษาและการประยุกต์ใช้หลายอย่างที่ส่งผลต่อความสะดวกสบาย รีโมทเครื่องปรับอากาศบางตัวมีแบตเตอรี่เสียหรือขาดหายไป เราต้องเปลี่ยนระหว่างห้องเพื่อหาที่ใช้งานได้ หัวการเชื่อมต่อ telephone/RJ45 ก็หักและกลิ้งไป มีการเชื่อมต่อสายไฟไม่ถูกต้อง ซึ่งทําให้รู้สึกแย่ในการบํารุงรักษา ในแง่ของความสะดวกสบายในการนอนหลับ เตียงค่อนข้างนุ่มและหมอนมีการสนับสนุนน้อยมาก ตําแหน่งของปลั๊กไฟด้านหลังเตียงทําให้ไม่สะดวกเช่นกัน เนื่องจากเราต้องย้ายเตียงไปข้างหน้าเพื่อเข้าซ็อกเก็ต สําหรับการใช้ห้องครัวมันจะช่วยให้อุปกรณ์ล้างจานขั้นพื้นฐานเช่นขวดเล็กของน้ํายาล้างจานและฟองน้ําโดยเฉพาะอย่างยิ่งเมื่อใช้เพียงไม่กี่รายการในเครื่องล้างจาน หมายเหตุในเชิงบวก สิ่งอํานวยความสะดวกในห้องน้ําอยู่ในสภาพดี แรงดันน้ําแรงและมีน้ําร้อนให้บริการอย่างต่อเนื่อง ซึ่งทําให้ฝักบัวอาบน้ําสะดวกสบาย โดยรวมแล้วการเข้าพักเป็นที่ยอมรับ แต่มีพื้นที่ชัดเจนสําหรับการปรับปรุงในการบํารุงรักษาและสิ่งอํานวยความสะดวกพื้นฐานสําหรับแขก

Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.

Felt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean

The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.