Great hotel with wonderful rooms with full equipment for all the necessities (even with toaster and washing machine). Great service, tasteful breakfasts, nice staff. Especially I would like to thank wonderful receptionist Sree, she provided me with the best room available from my category with pretty view, which made my anticipated staying at the hotel even more delightful. Nice private beach in 2 minutes by walk. Also with good free wi-fi that you can connect from nearest cafes. I recommend Adagio Premium The Plam to everyone!
Hotel was amazing, views are incredible over the Burj Khalifa and it’s right near the Dubai Mall. Service is incredible they can’t do enough for you. Special mentions to Susmita, Akhil in the restaurant and Sherisha the lifeguard. They all made our stay even better. Food is also lovely, they have a breakfast buffet or a menu made to order. I would recommend this hotel if you a lovely chilled vibe. Thank you very much Address Fountain view, we will definitely be back.
We had a one bedroom suite with a kitchen with sea view. It was very well equipped, with dishwasher and washing machine. Very comfortable bed. Very clean on arrival and cleaned every day with fresh towels etc. The hotel has excellent facilities - large restaurant area, gym and swimming pool. Breakfast choice was superb. It is very well located - short walking distance to the Tram (Palm Jumeirah station) and the monorail to the Palm. Most notably are the hotel staff who were always welcoming, polite and helpful -especially Main at the hotel reception who was very helpful when we needed a doctor
With a stay at Raffles The Palm in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Dubai Marina Mall and Aquaventure. This beach hotel is 7.6 mi (12.2 km) from Marina Beach and 7.6 mi (12.2 km) from The Walk.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dubai? This hotel has facilities measuring 6458 square feet (600 square meters), including conference space. Free valet parking is available onsite.
Make yourself at home in one of the 369 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. Wired and wireless Internet access is complimentary, while 48-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
ผผู้เข้าพัก2023.08.01
We stayed at this hotel for 21 nights, along with another 2 families we recommended the hotel to, location and hotel are let down by the service, pool service was extremely poor, lack of staff, front of house managers were rude and abrupt, they had conflicting information, no one seemed to know how the half board package worked, eating in the hotel was a poor experience as no one knew how half board worked, most nights resulted in confrontation with restaurant staff, especially piatti restaurant where the management was abrupt and rude to the ladies in our party, very poor attitude , manager said it is a separate entity so we had to pay but is is part of raffles, and the half board package, raffles should not have this eatery or manager representing there brand, we had several meetings with management throughout the 21 days to resolve , even up to the last day we still had bills for half board package that we had already paid for, the best part of the hotel was the valet services , especially mathui at the front door, concierge , always met with smile and he went over and above his role to make the hotel experience better, we stayed here last year for a week and the standards have definitely slipped, guys like Mathui should be the guys representing the raffles brand, a credit to the brand, also at the pool there was one pool staff member that went over and above his role, although under staffed he never stopped , urjan, again a credit to the raffles brand, he was far better than the front desk staff, the hotel and location are let down by service,
With a stay at Jumeirah Al Qasr in Dubai (Al Sufouh), you'll be steps from Madinat Jumeirah and 10 minutes by foot from Souk Madinat Jumeirah. This 5-star hotel is 0.8 mi (1.3 km) from Wild Wadi Water Park and 1.1 mi (1.7 km) from Burj Al Arab.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Water lovers can head down to the private beach, or take a dip in one of the 2 indoor and 15 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy Middle Eastern cuisine at Khaymat Al Bahar, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Nestled on the iconic Palm Jumeirah in Dubai, W Dubai - The Palm epitomizes luxury and sophistication, offering a lavish retreat within easy reach of renowned attractions such as Aquaventure and Nakheel Mall. Dive into leisure with two outdoor swimming pools or maintain your fitness regime at the 24-hour fitness center. For families, there's even an arcade/game room and convenient babysitting services (surcharge). Dining at W Dubai - The Palm is a culinary journey, with five restaurants to choose from. Experience the vibrant flavors of Mediterranean cuisine at Olivino, Modern Japanese cuisine prepared with Korean and International flavors at Akira Back, or opt for the convenience of 24-hour room service. Sip on refreshing drinks at the WET deck pool, or one of the three chic lounges. Wake up to a delectable continental breakfast served daily from 6:30 AM to 11:00 AM at LIV restaurant. Whether you're here for business or pleasure, the hotel caters to your needs with a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event? The hotel boasts expansive facilities spanning 13073 square feet (1215 square meters), including conference space. Plus, enjoy the convenience of complimentary valet parking during your stay. Retreat to one of the 349 air-conditioned rooms, each thoughtfully appointed with modern amenities.
У отеля очень удобное расположение на Дубай Марине- тихая бухта, в которую очень приятно возвращаться с шумного центра города. Завтраки - нормальные, ничего свьерхествесвенного, но голодными не останетесь. Рядом расположены также много кафе и ресторанов. У нас был номер с потрясающим видом на Дубай Марины и балконом. Наличие балкона - очень понравилось и впечатлило . Единственный недостаток , который я бы отметила - отсутсвие принадлежностей для чистки зубов.
Не понятно почему не оставляют такие вещи в номере. И за 5 дней проживания - 1 раз забыли оставить в номере чистые полотенца. В остальном - все хорошо.
ผผู้เข้าพักKabir is by far the most hard working and kindest waiter. We have been coming to JBH for nearly 20 years and he has always welcomed us with a lovely smile. He makes sure we are comfortable and well looked after during our trip and we could not recommend him enough! Exemplary service from a conscientious individual.
IIpek EmilyMy husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
ผผู้เข้าพักนี่คือบริการและอาหารที่น่าทึ่ง ฉันชอบทุกอย่างในร้านอาหารนี้ฉันจะกลับมาอีกครั้ง ฉันมีความสุขมากที่ได้เสิร์ฟที่เชฟ Song Mi Sean Nicco Drew Elly สําหรับอาหารค่ําแสนอร่อยนี้ ฉันได้ลิ้มลองทุกอย่างในเมนูแล้ว และบอกตามตรงว่าอาหารเกาหลีดีที่สุด ดังนั้นฉันจึงแนะนําให้ลอง อร่อยและน่ารักมาก!
KKenneth RonaldThis was my first stay at this hotel since it was rebranded, however I have stayed over 60 nights in the past 8 years when it was a Hilton branded hotel. The ownership of the hotel hasn't changed, just the branding.
So, with all that said, all I can really do is compare it to the hotel it used to be. The hotel closed for like 6 months last year and did some renovations, reopening as the Golden Sands Hotel Creek. Still a great location near the airport (DXB) but far enough out of the flight path that aircraft noise isn't really an issue. The hotel is now alcohol free.
The main renovation I noticed was all new carpeting throughout and a new pool deck on the top floor. The carpet color scheme is a bit odd, with lots of light colors that already are showing stains and marks. It is a DEFINITE improvement from the old carpet which was very dated. The lobby is nice and sparkly but I always recall it was that way. The rooms were exactly the same with reupholstered furniture (still the same chrome framing and styling) and the glass top desk, wood style cabinets and black tile bathroom.
I was on the 8th floor in a ”Creek View” room (yes, I could ”see” the creek) but what I really saw was the huge LED info sign on the Chamber of Commerce building that I think might be new since I last stayed in April 2021. It was really an annoyance and reminded me more of Las Vegas than Dubai. The bed was comfortable but I'm unsure if it has been replaced.
Other things I noticed: bathroom sinks still drain slow; there is no way you can take a shower without partially flooding the bathroom floor; I think they removed a phone; they moved the Qibla compass from the glass desktop to the ceiling. Looks like they removed the sheer curtains and perhaps have replaced the blackout curtains.
What has really changed was the pricing. I paid almost double per night from what I paid in the past,
Check in was the same, always a bit slow. Since I booked through a travel site who required prepayment, all I had to pay for was the nightly some-sort-of-tax-or-fee which I was aware of. They didn't ask for nor perform a charge on my credit card so I could charge things to my room, which I found out the next night when room service ask for payment. I went the front desk the next morning and made the arrangement but somehow room service never could see that it was done so I had to pay at the time of food delivery.
I thought I was told at check in that rooms would be serviced daily but I had to call daily and they always took the used towels but never gave me clean ones until I called back. I was either asking for the wrong thing or there is a serious training issue.
Otherwise the room was fine although they did add a Do Not Disturb/Clean Room/Doorbell panel at the door.
The breakfast buffet was nice, lots of variety and it seems more Middle Eastern style items which was great, but also very suitable Western Style foods in plenty. I frankly only ate the breakfast buffet once in the past, almost always eating breakfast and a light dinner and aperitif in the Executive Lounge (which is now closed but looks exactly the same through when you look in).
So, here's the bottom line...... The hotel is nice, clean, a bit updated and still a nice boutique hotel in the Deira district, close to the airport and a larger souk A great view of the city and Dubai creek from the pool deck. If you stayed there when it was a Hilton, you will probably be a bit disappointed. The staff seemed nice, attentive, but somewhat untrained. Getting a simple document printed turned out to be a challenge and the business center was closed for some reason that didn't make sense to me. I will probably not stay there again and return to the Sheraton up the street. (which a staff member told me to go if I wanted a beer). Otherwise, give it a try and check it out for yourself!
PS: Did I mention it was alcohol free? :)