1 star given due to the racism and discrimination I received at check in from the “Manager” for literally no reason at all besides the color of my skin! Her behavior towards me was completely unacceptable! She even offered to cancel my room for free at check in after I made prior reservations with this hotel weeks in advance based off the online reviews! I have never felt so uncomfortable staying at a Hilton hotel esp as a long term Hilton honor member! I opened a case with corporate only to be told by corporate that the hotel closed the request without even contacting me directly as they were supposed to regarding my experience with this property!
Nice location. New property is clean and stylish. Aesthetically pleasing. Very clean. Comfortable. Love the toiletries. This is where it ends. Check-in was pleasant enough, but not a warm welcome. It seemed as though you are an inconvenience. Also, poor communication as the lady was looking something up in the computer, but did not let me know, so you're just standing there waiting for an answer. An Atwell card in the room read ”if you need anything, let us know”. Well, I was in need of a shower cap but they didn't have any. There is only 1 dining room chair, I asked for more, but the receptionist said ”I can't get ahold of anyone so I think that's all we have”. Last item request was for a bowl as we brought our own breakfast due to dietary needs and of course, ”we don't have those but you can come down for breakfast”. Advice: You can ask for items, but that's where it ends. Most hotels have basic amenities for travelers, but not this place. I doubt we'll be returning to this place as there are many other hotels in the area that are more prepared for travelers.
With a stay at DoubleTree by Hilton Hotel Denver in Denver (Northeast Park Hill), you'll be a 4-minute drive from The Shops At Northfield and 6 minutes from Denver Museum of Nature and Science. This hotel is 3.4 mi (5.5 km) from Denver Zoo and 3.4 mi (5.5 km) from Dick's Sporting Goods Park. Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Denver? This hotel has facilities measuring 32000 square feet, including conference space and meeting room. Self parking (subject to charges) is available onsite. Stay in one of guestrooms featuring Smart televisions. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
RRamel PThe pillows are like sleeping on clouds. And next to my comfy sleep Queen is like one of the best souls I’ve ever met she is loving and caring for her guest she is always respectful too she is such a pleasure to be around . Thank you Queen for creating experiences worth repeating I will definitely come back to extended stay it’s clean nice and affordable