This is a completely updated and renovated facility. The rooms are large and there is always plenty of parking after 8 pm (which isn't something that can be taken for granted!) Staff is friendly and responsive. Room was clean and room doors closed quietly. There is as very large mall just next door with plenty of food options and shopping if you like to do that. The only suggestion I had was slightly better quality sheets. Pro tip - ask for a room facing away from the main street if you are a light sleeper. I would stay here again - it is only 20 minutes from the Denver airport and very reasonably priced compared to hotels closer to the airport.
The hotel was nice and the rooms were clean. My issues are in areas other than cleanliness. As a lifetime Diamond Hilton Honors member, I have expectations and they were not met. Our soccer team recently stayed there. This hotel was chosen because I’m the team manager and I’ll always pick a Hilton branded hotel because of my Diamond status even when there are cheaper options. When we got to the hotel, we discovered both the pool and gym had been closed a week prior for renovations. This should have been communicated to our team prior to arrival. Having a pool for the kids to play in after their games is a huge benefit to us. As part of our rate, we were given coupons for the breakfast, which includes cooked to order items. Our coupons explicitly said no cooked to order items. Additionally the apple and orange juices were extremely watered down and not good. The cranberry juice didn’t seem to be watered down. The hot options included eggs, potatoes and some kind of sausage. It would have been nice to know if it was pork, chicken or some other kind of sausage. The toast was good but the jelly was off-off brand and watery. There were only 4 parking spots designated for Diamond members which didn’t seem like enough given the size of the hotel and the hotel van would often be parked in one of the spots. The most inhospitable thing we encountered though was a sign in the lobby that said no outside food or drinks in the lobby even when the restaurant was closed. Our boys like to get together and we usually do a pizza night in the lobby but that was not allowed. The hotel is clean and if I was traveling alone would probably stay there again but would not choose it as a team hotel.
My experience at this property was nothing short of exceptional. The combination of superb service, luxurious accommodation, delectable dining , and a captivating location made it an unforgettable stay. I am already looking forward to my next visit and eagerly recommend this hotel to anyone seeing a truly memorable and indulgent getaway.