I can honestly say that this newly revamped hotel has the best service ever. The friendliest, helpful, most accomodating team I have met in Jordan and beyond. From a complimentary room upgrade and dessert at their outlets, we were surrounded with kindness, professionalism, and smiles constantly. Everyone also looked their best at all times. Really excellent job Hilton!
We stayed at Ritz Carlton Amman for 2 nights at the end of our Jordan trip in September. Excellent service from check in to check out. This is a 5 star hotel and it shows - staff are excellent, amenities like the gym and pool are top notch, breakfast selection at the restaurant is sublime. Our bed was amazing and comfortable. The hotel is located a bit from downtown so you may need to utilise taxis or Careem but please be aware of security checks which all vehicles are subjected to as are people who enter the hotel. We felt very safe. I thank the staff for making my husband's 40th birthday so special with cake, chocolates and decorations. I didn't want to leave after 2 days in Amman and wish we stayed longer. I hope to come back one day and stay again for a bit longer to explore the city.
Very nice hotel and accomadating people like rawda from the service, the worker they are hospitality and i can say they responded to quickly despite the the busy moment they can still manage to smile and calm highly recommend this hotel for long time. ,🤗
With a stay at ibis Amman in Amman, you'll be in the business district, just a 1-minute walk from Amman Mall and 14 minutes by foot from Wadi Zarqa Ma'in. This hotel is 4.2 mi (6.8 km) from Al Abdali Mall and 5.5 mi (8.9 km) from Rainbow Street.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Stop by the hotel's restaurant, Oopen Pasta and Grill, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service.
Stay in one of 158 guestrooms featuring LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.
ผผู้เข้าพักThis place was well located and there were some good things within walking distance-downtown might be better though.
The hotel was basically good, relatively clean, lots of tv channels but very few English. The breakfast was good and the attendant was always helpful. The bar downstairs was good too.
Less good--really seemed to depend who you got, many really couldn't be bothered, especially the overnight manager. Hedir (likely spelling that wrong) was a breath of fresh air on reception, helpful, smiling and upgraded me. She was great. The dry cleaning service was good and quick but very pricey.
ผผู้เข้าพักThe hotel was very popular about 25 years ago I’m told by locals. The staff are very welcoming and friendly however the hotel doesn’t seem to have ever been updated from it’s heyday. The rooms are so dusty my nose started to bleed by the time I left. The bathrooms have brown furniture and a bidet instead of a toilet spray. I hated using the toilet and bath, I felt dirtier coming out than going in! The balcony was only a foot deep and the windows let in so much noise. I would have left and booked another hotel but it was non refundable. The only thing that made it nice was the staff.
Outside the hotel were taxis that overcharged but if you do need one just cross the road and hail one, it’s a lot cheaper. The hotel across the road is more modern for a similar price, I’d go there if I had to return.