Good location and good theme.
Happy with everything except there is no parking for hotel guest, so we have to walk 2 blocks to park. Very unthoughtful.
Hotel per se is nice.
The hotel was good and the staff/concierge very nice, but the airport shuttle was disappointing. The driver was careless with luggage, rude when asked about terminal information, and muttered curses at passengers. Most concerning, he drove erratically, hitting 53 mph in a 25 mph construction zone during rain at 3:30 AM on 10/14
ผผู้เข้าพักThe hotel was alright but when it comes to checking in and out is another thing it was a hassle paid for the hotel online with my CashApp card and when I had arrived and they asked for a security deposit fee and I had asked them if they accepted CashApp being how they took it the first time they told me no they didn’t accept it and that I would have to either have cash or a bank card that isn’t CashApp, Venmo, Chime, PayPal etc rude as can be and not only to mention they had kicked me out my room until I had paid a security deposit fee for my pet and later that night I had paid the pet fee and the staff was nothing but disrespectful but the day of check out I woke up late and apologized to the housekeepers and they were nothing but rude and told me that I had 5 minutes to get out or else there were going to be police there and I had a lot of stuff in my room being how I stayed a few days there but and 5 minutes wasn’t going to be good enough for me so I had asked if I can get a little bit more time and after I had got everything out they were nothing but nice as can be asking if help was needed and I told them that I didn’t need any help from them got everything into my car and walked back in so I can get my security deposit fee back and I was denied my security deposit fee and I want and I am going to be calling the head honcho and reporting that and everything else.
This is not the first time either that this has happened to me
SSamitraThe room and hotel was great. I don’t like that you do have to pay.$20 per day for parking or you will need to use the city parking but you can’t park over night as city parking expires at midnight. The location has no pool but has a nice roof top. Drinks were pretty reasonable. Over all it was nice.
JJanetThis place was old but the rooms have been upgraded. Our room was mostly clean with just some corners missed. The updates were basic but nice. We do appreciate the hard floor in place of carpeting. The bed was very comfortable. We especially appreciated the desk, microwave and refrigerator and the many outlets around the room. There was one weird piece of that though. None of the desk power worked unless the overhead light was on. My husband does desk work before i get up and this added many hurdles for him.
The staff was very friendly. We had some extra time so stopped to see if we could check in early but they apologized that they couldn't accommodate us because the rooms were not ready. I would much rather wait than have a room that cleaning was rushed to get us in.
This hotel enforces a quiet time which again is wonderful for us.. We play music for a living and we fully appreciate a discounted but quiet room stay.
The drive to the hotel is a little difficult to follow the first time because the road comes in the back way. It feels a little unsafe BUT we had no issues at all. We will be back.
ผผู้เข้าพักI spent one night at the Hollywood ****** at Greektown. I did not visit the ******. I was looking for a nice place to stay for the night. The hotel grounds were 4-stars. I arrived around 7 PM. It took some time to check in because I had to wait for a number of others who qualified for the VIP check-in line.
I stayed in a basic, twin queen room. The room and bathroom were nice and modern. Shortly after getting into my room, bright exterior lights turned on - shining in the direction of my room. I couldn't see what they were illuminating, but if I had to guess, it was perhaps the hotel name written on the exterior. Those lights stayed on all night. The drapes didn't completely cover the windows, so my room was illuminated all night. The room stayed one temperature despite what the thermostat was set to. There was an intermittent hum coming from the in-wall heater as if it was revving up. I ultimately slept with earplugs.
I am have been able to overlook the illuminated room, dysfunctional thermostat, and intermittent hum if I was there for other reasons than to sleep, like to visit the ******, or go out.
ผผู้เข้าพักWe arrived wondering if it was where we were supposed to be, I had lost all our information. The smiling face of Shelly assured us we were in the right place. She was very helpful with dining suggestions and other information as well.
Our room was Clean and comfortable. There was the usual breakfast menu, but the attendant was very pleasant, helpful and efficient. The only negative was the desk clerk, Erthel. When we went to dinner our 2nd evening I told her our 2 dogs, mini dachshunds, rarely barked when left in the room, but they would whine. Normally only for a couple of minutes and then settle down. She phoned us at the restaurant, about an hour later, to let us know our dogs had been whining nonstop for an hour. I do not know why this warranted a call except that she didn’t want us to leave them and go to dinner in the first place. But how were we supposed to get dinner? There isn’t a restaurant on site. And when we returned they were not whining or crying. So Erthel, why interrupt our dinner?
Over all we were very happy with our stay and will consider staying at a Quality Inn in the future.