This is a nice hotel, very clean, great breakfast. However there are some downsides we don’t like: the pool’s water is not that clean and the room service is not that good. When we enter the room on the first day, there was no bath towels at all, I went down to the front desk and asked for some. The second day, after we came back, it was already after 5pm, the room service hasn’t show up yet, I called the front desk and it took a while for them to show up to change my towels.
Breakfast was incredible! Loved the choices: eggs, sausage, salsas, pancakes, toast, 100% juices (not watered down), yogurt, etc. Breakfast room felt like a B&B: cozy, warm, fireplace going, clean. Really started our day right.
Room was very clean and smelled fresh.
Bed frame must have been too small for mattress because when you sat on end of bed, the mattress wanted to flip up at the top.
TV remote was a bit wonky (had to point at mirror or corner of room to make it work).
Parking lot lighting was OK, wish it had been a bit brighter.
DID NOT LIKE the pet policy enforced AFTER you get there to check in. Policy states pet fee is $20 but they don’t tell you it’s $20 PER dog and that you CAN’T leave the premises if you have a pet in your room. We had plans to go downtown that evening but unfortunately weren’t able to go. Feel they should state their whole pet policy on website so there are no surprises when you get there.
Basic, clean room. Very confusing layout; entrance is not at the front of the building, but rather on the back corner and hard to locate with no clear signs or markings. Breakfast was old coffee a piece of shrink-wrapped fruit. Ugh. Floor plan was unnecessarily confusing but staff was nice.
ผผู้เข้าพักWe have stayed at Best Western Discovery Inn twice now within a months time and we have been extremely pleased with our stays. I particularly love the convenience of the 'old' motel style where you have your own individual entry door. This convenience far outweighs dragging your luggage through the lobby and down the endless hallway. The staff was excellent, friendly and helpful. The breakfast was tasty and varied. But the breakfast area was spotless, so well taken care of by the staff. I'm sorry that I didn't get the woman's name that seemed in charge because she obviously took pride in presenting a clean and well stocked amenity for her customers! Lastly, the price was so fair and reasonable. We will remember this hotel for future trips. Thank you for a very pleasant experience!
SSy323Hotel is not new but maintained well, very clean. Room quite big with refrigerator and microwave. Laundry room is on first floor, very convenient. Staffs are very nice and helpful. I would recommend !
BbandabacksI thought this was the perfect place to stay to visit the grand canyon if you just want to see it in one day and then be able tie enjoy the old route 66 town and some other western scenery. The weather is so much cooler there than I expected, since the elevation is so high, and the surrounding scenery is beautiful. We also visited cataract lake scenic park for a picnic and saw a prairie dog town on the way. The local grocery store has everything you could need and we tried the mountain coaster too. The guy at the front desk was friendly and helpful when it came to suggestions about what to do around there. The breakfast was nice and the room had everything we needed. I would love to stay again someday.