ผผู้เข้าพักCheckin process was good; but the room was ice cold when I first arrived. After turning the AC off to get to a more livable temperature, I noticed that the chair by the window reeked of stale cigarette smoke. As long as the fan was always running and the temperature setting was cold, the smell was not noticeable; but hardly hospitable. The center of the bed sagged a bit; it might be due to the lack of proper bed support under the mattress. Plentiful hangers came in handy. Showers were very nice; lots of hot water and good pressure. I can't review the breakfast or facilities because I did not partake of either one. These problems can be quickly rectified; but I should not have to ask. They should have been observed by hotel staff and reported for correction.
Housekeeping service showed up at 8:45 on the first day of a 3 day stay to clean the room but I was still sleeping. I didn't realize that I _HAD_ to put out a Do Not Disturb placard to keep them from waking me up. I thought they would be able to tell that I was still in the room with their housekeeping key. They did not return later that day to perform their tidy up routine.
LLyle DobrowskiEvery thing was good but had a problem with paper coffee cups with the company name on it that leak and empty the coffee everywhere including myself . Then it happened again with the second one . So I complained to the desk and the manager said They had to use them because of their franchise contract and he knew about the problem. So that’s stupid. Hope the company reads this and corrects it The management should have taken action immediately. If I would have gotten burned this would be a different thing. Lawyers would be called and money would be paid. Fix the problem.