At first check-in we had an issue with our room. The room looked very old and dated the air-conditioning wasn’t working and the Wi-Fi was non-existent. I raised a complaint to 8 am the next morning. It took two 8 pm to follow the same day for them to rectify this and move as to another room. This room was outstanding. The air-conditioning was working. It was modern better looking not as tight as the other room, there was room either side of the bed to get in as the other room you could only get in one side of the bed as the bed was against the wall so this new room was a lot better. The only issue with the Hotel was the Wi-Fi was extremely rubbish non-existent would be the better word but this was the only issue that we had in our day. Everything else was perfect from the cleanliness to the staff and the buffet breakfast was acceptable just not much choice for the Western pallet but for a Filipino it was okay
really thankful for the whole team for letting us move our accommodation as it was our fault for booking at the wrong date,but still managed to let us change even in our last hour of asking🥹😇🙏, and even packed us breakfast at 4am as we all need to leave early heading to the airport, really appreciate it dusitd2 team davao!!🥹😇🙏❤️..very kind and nice stuff!! salute to all!
Everyone is nice. But staff needs to know more about the area and places that we asked they have no clue.
Linens and towels needs to be replaced when the color is almost brown instead of white. Its a very old hotel We had to call to replaced our pillows because its smells like old sweat. We were so excited that its beach front not until they told us the water is not recommended for swimming. We had to go to another island and pay. We were disappointed with that.Breakfast buffet is good.
Me and my family had a great time. Service crew are very polite and helpful. Amenities were superb. We love the beach. It is pricy but worth it. There are some mishap with the list of guests given to the guard upon entry that he needs to check again with concierge. The guard said that there was only one room booked instead of 2. Also the list given to the staff on the number of guests for the complimentary breakfast was only for 4 adults instead of 5. We stayed for 2 nights and there was no problem on the first day. Overall, I would highly recommend Discovery Samal.
As a couple we chose to stay at grand regal hotel davao from dec. 31, 25 to jan. 2, 26. We did not enjoy as we expect. The room service for food they served it cold, we call on the telephone for several time to carry out our order then they served it an hour and the food was cold. The breakfast buffet are all cold besides we go down to eat at exact time 6:30am. The amenities like gym are open but not functioning. I only enjoy the swimming pool as a total.
Location is really Good if you want to Roam Around Davao city Close to the mall and Shops, Staffs are Friendly,kind,Respectful.We enjoy our stay at the Hotel,
the food from the Breakfast Buffet really taste good. The pool is relaxing Good for the kids to Chill from the hot weather outside.
Maybe just Clean a bit the Window curtains coz it's a Bit Dusty , Overall experience is awesome.
Clean and organize rooms, amenities are thoughtfully curated. Staff are warm and assertive. A great choice for families traveling with kids. A plus is that the hotel smells so good.
I had a wonderful 4-day stay at Acacia Hotel Davao, and it truly exceeded my expectations. From the moment I arrived, the staff made me feel welcomed with their warm hospitality and attentive service. The room was clean, spacious, and very comfortable, perfect for relaxing after a long day.
The hotel facilities were well-maintained, and everything felt organized and guest-friendly. I especially appreciated the peaceful atmosphere, which made my stay even more enjoyable. The food was also excellent, with a good variety of choices that catered to different tastes.
Overall, my experience was outstanding, and I would definitely give Acacia Hotel Davao a 5-star rating. I highly recommend it to anyone visiting Davao who’s looking for comfort, great service, and a memorable stay.