We love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the photos. Overall our stay was good. The beach was really nice, and there are lots of amenities in the hotel. It was also hard to book a reservation at the restaurants through their online app. Please stay away at the Tao Restaurant - ala carte. My husband had stomach flu and diarrhea after eating there. Too bad the hotel doesn’t want to do anything, so we ended up going at the private clinic inside the resort.
Tuvimos un día extraordinario. El servicio de los chicos, la comida, las habitaciones, la piscina enorme y el parque acuático todo fue genial sobre todo el río lento. No le doy el 5/5 al hotel solo por un tema con el check in, el cual nos autorizaron ingresar a las habitaciones a la 4:30 pm, pero luego el trazo fue fenomenal.
Because I paid through a third party i was not allowed to amend my reservation and I end up stuck with all of the additional cost and the staff refuse to adjust my reservation. I paid for 4 people all inclusive from Thursday to Sunday. I had to book another hotel for sun to Monday. The hotel refuse to reimburse me for the other room and the additional people who could not makes the trip because they were in the hospital. Just sad...
ผผู้เข้าพักWe love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the photos. Overall our stay was good. The beach was really nice, and there are lots of amenities in the hotel. It was also hard to book a reservation at the restaurants through their online app. Please stay away at the Tao Restaurant - ala carte. My husband had stomach flu and diarrhea after eating there. Too bad the hotel doesn’t want to do anything, so we ended up going at the private clinic inside the resort.
ผผู้เข้าพักWe had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
MMarkin RodríguezUno de los Hoteles que e visitado más completo y muy organizado las instalaciones excelentes servicios superior agradables la comida extremadamente buena el trato de los colaboradores super especial , gracias a la Sra Anny muy atenta y amable le doy un 1millon de valoración por su forma de tratarnos a mi y a mi esposa
IIndhujaWent to Bahia because we had a moderately nice experience in Mexico. This one was a very uncomfortable one for us mainly because of the people and the food. We felt hunger many times in this ”all-inclusive” hotel. The restaurants serve mediocre food, in small quantities, with least authenticity and does not invoke any feeling on consumption. We ate at the restaurant and then also to the buffet to feel a bit full, but the buffet equally lacks real food with low quality vegetables & fruits and just badly made food that looks un-appetising as well. If you're someone who loads up of meat and alcohol, this place might be for you. Sadly not for us, and at the end of our 5 day stay, we felt very depressed, glad to leave and our taste-buds were dead.
The rooms were large and clean, some parts were dated and the bathroom did not have a door to shield from the AC, which was weird. The beach was a great positive to our otherwise hugely disappointing stay. Made us doubt going to all-inclusive hotels ever again, would definitely not recommend.
SSAM.K TRAVELSLovely hotel close to the airport so the convenience is like no other and the service is good and top of the line. Couldn’t ask for more for a hotel close by to the airport