JJohanna VannathyAbsolutely loved staying here. Great welcome by staff, excellent room with a congratulations gift for our 20 year anniversary. The decor is cutting edge the whole pkacebus high quality. Absolutely recommend the onside restaurants too.
ผผู้เข้าพักJames Cook has the best staff! They always are welcoming and very helpful. The hotel has great parking avaliable and it's easy to access Lambton Quay through the hotel lifts.
ผผู้เข้าพักSeriously lacking in hospitality. Asked for a latte at 5:57am and was told “ we don’t open until 6am”
No newspapers available. Bellhop service virtually nonexistent. Room service was good. Front desk agent untrained and unsupervised. No greeting upon entering the hotel or restaurant. Great mixologist at the bar.
Kudos to Andreas the only friendly person we met not really sure what his position is there but he was great, helpful and kind to two old ladies with multiple bags.
No hand soap in the bathroom and towels were not changed.
$45.00 per day valet car service seems a bit much given that there really isn’t another option. We stayed in a “superior double double “ Not sure what superior meant. One of the beds was hard up against a wall. Less than a meter between end of beds and desk/tv stand. Entertainment system did not offer any pay as you go options just a bunch of sky. No Netflix type options. I will not be recommending this hotel to anyone and most certainly will not be going back!
ผผู้เข้าพักIt's a great experience. The value for money is there and the location is wonderful with next to zero noise at night. Staff is friendly and helpful and daily housekeeping is on point.
It would be better to provide body lotion in the room, and TV produce some flashing light from the back after turning off can be slightly troublesome. I also try the food, they have daily deals and happy hours.