This fulfilled all my needs and more because of the ease of the process and front staff service given when I inquired. I ended up staying another night and glad I did, saving me time and allowed me to finish all I needed to. Thanks and would definitely use again.
A great hotel exemplified by the very strong hospitality offered upon check-in. Room upgrade offered for a very small fee, checks undertaken and even a free, warmed cookie.
Upgraded room was spacious and comfortable and the hotel is located a 2 minute walk from the waterfront and a selection of great eateries. Breakfast was very good and lots to choose from. Would definitely use again.
Easy to locate and is inside the airport. Handy for those late night arrivals and early morning departures. Have booked to stay again on my return home to Australia
The room was just what we wanted, plus perfect to all the sites we wanted to visit within walking distance, highly recommended but a little maintenance is needed in the room we had, the toilet continued to run after flushing until one of us hit the flush button again, (half flush) the shower leaked at one of the connections ( must have been known as it showed calcium buildup) otherwise it was brilliant…
Absolutely loved staying here. Great welcome by staff, excellent room with a congratulations gift for our 20 year anniversary. The decor is cutting edge the whole pkacebus high quality. Absolutely recommend the onside restaurants too.
First time stayed with this hotel, was a bit worried without air conditioning but turned out great. The staffs were friendly, hotel room was clean and spacious enough to fit 3 people. Will definitely consider staying again when I next visit Wellington.
Stayed one night at James Cook Hotel Grand Chancellor for a conference held onsite.
Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas — if you’re unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference.
Breakfast was a very large buffet with plenty of options, though I’ve experienced better quality elsewhere.
The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel I’d probably choose somewhere with more atmosphere, however it felt safe and comfortable.
One odd feature: some rooms face an internal terrace/window area — remember to close your curtains as people can see straight in.
Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water — a highlight.
Overall: reliable, practical conference accommodation rather than a destination stay.