과테말라행 에어로멕시코 타고 멕시코시티에서 23시간 경유라서 예약한 숙소에요. 공항에서 전철타고 갈수 있는 전철역인근 입지라서 너무 좋았어요. 호텔은 3성급이상의 수준이에요. 객실도 넓고 옷장도 넓고 욕실도 깨끗합니다. 직원분들 모두 친절. 저희방이 층간소음이 살짝있어서 한밤중에 좀 불편하긴 했지만 엄청 거슬리는 수준은 아니었고요. 커피포트가 없는게 너무 아쉽더라고요. 커피를 너무 마시고 싶어서 1층 식당에 가서 따뜻한 물을 얻어와서 마셨네요.
침대 퀄리티도 좋았습니다. 대체로 만족스러운 곳입니다. 시내 관광중심가 말고 조용한 도심지역 원하시는 분들에게 추천합니다.
Location and Hotel in general is great! Room city views are beautiful.
Shared amenities with Double Tree, swimming pool has extra cost.
Some personnel attitude a little dissapointing.
Overall a nice experience.
Nos encantó nuestra estancia, un lugar céntrico con clima y calefacción, en excelente zona, nos encantó la privacidad, los baños son algo pequeños para una persona grande (la taza) regadera y todo lo demás excelente
La ubicación un poco temerosa en las noches ya da a una calle donde habitan indigentes, caminamos la zona y no pasó nada pero no se siente segura. Las instalaciones muy muy sencillas básicas corresponden al precio. Nos trasladamos a una habitación mejor con TV aunque jamás nos entregaron el control remoto. Muy diligentes en recepción para re acomodarnos. Muy mal que no hay nadie en recepción hasta después de las 9am. El vigilante que correspondió a la fecha de check out o sea martes 26 de marzo muy negligente.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
ผผู้เข้าพักWe loved staying here although we did have a few hiccups.
We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable.
When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference.
Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling).
On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast.
However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.
ผผู้เข้าพัก과테말라행 에어로멕시코 타고 멕시코시티에서 23시간 경유라서 예약한 숙소에요. 공항에서 전철타고 갈수 있는 전철역인근 입지라서 너무 좋았어요. 호텔은 3성급이상의 수준이에요. 객실도 넓고 옷장도 넓고 욕실도 깨끗합니다. 직원분들 모두 친절. 저희방이 층간소음이 살짝있어서 한밤중에 좀 불편하긴 했지만 엄청 거슬리는 수준은 아니었고요. 커피포트가 없는게 너무 아쉽더라고요. 커피를 너무 마시고 싶어서 1층 식당에 가서 따뜻한 물을 얻어와서 마셨네요.
침대 퀄리티도 좋았습니다. 대체로 만족스러운 곳입니다. 시내 관광중심가 말고 조용한 도심지역 원하시는 분들에게 추천합니다.
MMiguel Montiel VazquezMuy buen lugar para hospedarse; limpio, ordenado, cómodo, de fácil acceso y con personal muy amable, definitivamente volveré. :)
ผผู้ใช้ไม่ระบุชื่อThe room was quite spacious and the location is convenient. Breakfast was fine, with a decent variety and quality. However, the in-room facilities are very outdated — both the microwave and hairdryer were not working during my stay. The biggest downside was the extremely poor internet connection, which made it difficult to stay connected. Overall, a mixed experience with some positives, but also areas that need improvement.
ผผู้เข้าพักGreat hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.