โรงแรมที่มีสระว่ายน้ำในอำเภอปอร์โต้ โปรตุเกส

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

โรงแรมแห่งนี้เป็นโรงแรมแห่งใหม่และมีการตกแต่งที่ทันสมัยและทันสมัยมาก เพียงแต่ว่าทำเลค่อนข้างไกลและไม่มีอะไรรอบๆ ทัศนคติการบริการเป็นสิ่งที่ดี

We were given a nice, clean room on an upper floor with a pretty view. The bathroom was on the right through a sliding door when you entered the room. It was spacious with a shower and a bathtub. Good breakfast! The roasted tomatoes were superb and it should be a dish available every morning at the buffet.

สิ่งที่คุณคาดหวังอย่างน้อยที่สุดจากโรงแรมระดับห้าดาวคือบริการที่ดีและความสะอาด เราพักที่นี่ 5 คืน แต่พวกเขาไม่ได้เปลี่ยนผ้าปูที่นอนให้เรา ทั้งๆ ที่มีระบุไว้ว่าพวกเขาจะเปลี่ยนทุกๆ 3 วัน ไม่มีการเติมน้ำ ไม่มีการเติมกระดาษทิชชู และกาแฟกับชา เราต้องขอเอง มีแมลงสาบตัวเล็กๆ อยู่ในอ่างอาบน้ำ ที่แผนกต้อนรับ พวกเขาไม่ทักทายเราเลยแม้แต่น้อย ฉันไม่ได้บอกว่าฉันควรได้รับการทักทาย แต่ฉันแค่เปรียบเทียบกับโรงแรมอื่นๆ ที่พนักงานยิ้มแย้มเสมอ การเรียกแผนกต้อนรับก็ยาก บางครั้งต้องรอถึง 5 นาที ในด้านดี อาหารในห้องอาหารอร่อยมาก และเครื่องดื่มที่บาร์ พนักงานก็ดีและเอาใจใส่มากเช่นกัน ฉันอยากจะชมเชยฟาบริซิโอเป็นพิเศษ เขายิ้มแย้มเสมอและช่วยเรายกกระเป๋าตอนเช็คอินและเช็คเอาท์

We had a lovely stay at this hotel. Location was the best thing about it. Right in the centre walking distance to most places we wanted to visit. We were lucky enough to be able to view the Christmas lights switch on and fireworks that were positioned just outside the hotel on the first night. The rooms were clean and spacious, and the spa was a nice option to have on a morning. we wanted to relax. All staff we encountered were very welcoming!

- Água piscina interior fria... - Pedido de cama de casal e ficamos em duas de solteiro; - Prazo de validade de iogurtes ultrapassado; - Bebida de pequeno almoço (Galão) muito aguado..

Excellent location — very central and incredibly convenient for getting around. The staff were extremely helpful, professional, and welcoming throughout our stay. The room was spacious and thoughtfully designed, with a very comfortable bed and pillows that made for a great night’s sleep. Overall, a fantastic experience and a place I’d happily stay again.

ADOREI!! UM SÍTIO QUE EU RECOMENDO IMENSO PARA QUEM REALMENTE QUISER DESCANSAR! O HOTEL, MUITO BEM LOCALIZADO COM UMA VISTA INCRÍVEL. MUITO BEM LIMPO, COM DETALHES INCRÍVELMENTE LINDOS! A COMIDA É MUITO BOA, PRINCIPALMENTE O PEQUENO ALMOÇO, COM MUITA VARIEDADE! 😍

Très bon hôtel, mais il fallait demander pour avoir une brosse à dent alors que normalement les hôtels les mettent à disposition sans qu’on leur demande. Faites attention l’hôtel enregistre votre carte bancaire et vous feront encore un prélèvement de 3€ sans votre consentement + la taxe de séjour, alors que dans d’autres hôtels 5 étoiles ils ne font pas cela.

Just far enough from the busy crowded spots to feel peaceful, yet close enough to walk and or catch many different forms of transport. We booked planning to use the Sauna and Spa after a busy days sight seeing. Unfortunately they had time Limits that didnt allow such comfort, but that just made us do more in gorgeous Porto itself. The garden are well kept, a lovely, and not so small, green space to sit and enjoy the sunshine. Ana checked us in, she was wonderfully fun and full of so much helpful Information!! She gave us a fantastic, if not a little too ambitious itinerary for our short visit. And not one piece of advice Was wrong! Thankyou!! The apartments are nice, they have a warm grounding vibe. Everything Was comfortable except our bed, but that is always relative to who's sleeping in it. Well equipped for short stays, extra kitchen Equipment was available on request. But theres too many delicious options practically on your doorstep. We barely Even had coffee in our room. I would gladly return and stay at Apartments Oporto Anselmo again. And recommend