ผผู้เข้าพักУ отеля очень удобное местоположение, рядом ж/д станция, остановка трамвая, торговый центр, набережная. Завтрак разнообразный и вкусный. Номер небольшой, но все очень продумано. Удобная кровать, пуховые одеяла и подушки, все способствует отдыху после длительных прогулок. Местами требуется косметический ремонт, ну и могло бы быть почище, но в целом на качестве отдыха это не отразилось. Отель нам понравился.
JJ & TGood location, clean and stylish new rooms. i would improve the service, and the breafast. Overall cleaning is good but towels are quite old and sometimes missing. So must go reception very far, cause the Phone of the room doesnt work its Just for display. Hehe
ผผู้เข้าพักI stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that
ผผู้เข้าพักHotel had good location and cleanliness. However, we had to check out early due an early flight and messaged the hotels 2 days in advance to request early breakfast (which was part of our room rate) at 6am instead of 6:30am - 7 am regular starting time. We got a call to confirm the day before that coffee / juice / fruits extra only will be available at 6am. However, when we got there at 6am the next morning, the breakfast area lights were off, there was no one there, there no juice and coffee machine was only dispensing hot chlorate. We had to get the hotel reception guy turn on the lights and couldnt really do the breakfast because by the time, lights were turned on and juice arrived, it was time to go to the airport. Dissappointing service after sending advance messages and getting hotel confirmation for accommodation.
ผผู้เข้าพักThe hotel is situated near the train station Casa Voyageur. While the exterior building looked somewhat promising but inside the room is rather old, the lighting is dull and the same goes to the bathroom. But we only stayed for 1 night to catch the train to the airport therefore not much to complain about here. But the room does require some upgrades.
PPape 小白Dear Four Seasons Hotel Casablanca Team,
I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special.
I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.
Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.
Thank you once again to all the staff for making our honeymoon unforgettable.
Sincerely,