While the area around the Naples train station felt somewhat unsafe and unclean, CX Hotel provided a strong sense of security. The hotel features a large lobby with a very modern and upscale design. Our room was spacious, exceptionally clean, and equipped with everything we needed. We were welcomed with a lovely postcard in the room with our name written on it. The reception staff were extremely helpful and always ready to assist promptly, and the security staff were also very friendly. It is one of the cleanest hotels I have seen in Naples. I would strongly recommend it to anyone looking for a safe place to stay near the train station.
Good hotel with a quite nice location compared to other places in Napoli, the room is spacious and clean, I particularly like the prices of the Minibar where they don't charge you triple the price but very reasonable prices, breakfast is included in the stay which was amazing for us, variety of pastries and fruits and they offer the famous things to eat in Napoli for free.
The staff were very friendly and helpful.
Bear in my mind that you have to pay an additional amount for tourist taxes.
Negli anni precedenti fornivano l’accappatoio per andare nella Spa. Adesso bisogna andare nella Spa con i propri indumenti, cambiarsi e entrare nella Spa solo con un telo. Prima era anche piacevole la mattina andare a fare colazione in accappatoio. Un passo indietro. Peccato. Prossima volta porteremo i nostri accappatoi?
ผผู้เข้าพักIt was a pleasant surprise to stay in a room that was one the original ‘museum rooms’. The furniture and the flooring were well preserved in the style of 1952- which we loved .
Spacious the authentic art deco feel for us who grew up in the 70s/80s. We had a sea view from the side of the hotel.
Breakfast was excellent in terms of choices of food and had a beautiful view ,on looking Capri and the bay of Naples!
The staff were generous with their time and payed attention to details- rare for a 4* hotel.
You can walk to the historic sites along the sea in 10-15mins. There were a lot of very good restaurants, both serving excellent seafood and pizza.
Be wary of the taxis, ask for the meter to be put on or get a quote before you jump in!!!
Quick access to the port by car, or walkable- give yourself 25 mins, if you are thinking of going to Capri or Sorrento.
ผผู้เข้าพักWhile the area around the Naples train station felt somewhat unsafe and unclean, CX Hotel provided a strong sense of security. The hotel features a large lobby with a very modern and upscale design. Our room was spacious, exceptionally clean, and equipped with everything we needed. We were welcomed with a lovely postcard in the room with our name written on it. The reception staff were extremely helpful and always ready to assist promptly, and the security staff were also very friendly. It is one of the cleanest hotels I have seen in Naples. I would strongly recommend it to anyone looking for a safe place to stay near the train station.
ผผู้เข้าพักHotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.
ผผู้เข้าพักHotel location is brilliant if you want to be close to the Central Station to travel to Pompeii, Herculaneum, Royal Palace, etc as this covered the main line, regional and Metro lines. Any concerns around the area being dodgy were soon dispelled as a Police car and soldiers were always close by. The Hotel was clean, the bed comfortable and staff friendly.
The downsides were really around the restaurant. The evening meal menu was fussy and would not be suitable for families. That said, the location was great as there were lots of good restaurants within a few minutes' walk. The breakfast provided was fairly limited and even though an extra charge was applicable to porridge and other cooked foods, every time I asked for porridge, I was advised that 'it was not possible'. I believe that the hotel should not be charging for these extras, and they should provide what they include on their menus!
LlymaWonderful stay. Perfect location, is on the busy pedestrian street of Positano but the minute you enter the hotel is a luxury oasis. Beautifully designed courtyard and swimming pool, a perfect place to spend the morning or afternoon. Classic Room was spacious even with a baby cot, not modern but has its charm.
The staff are excellent, especially Antonio at the pool who took such good care of us and always carries a smile and with excellent drinks. The lady at breakfast is also so attentive to our family. Some staff are lacking friendliness which should be reviewed as 90% of the team are generally wonderful.
Great breakfast buffet selection, with scrambled eggs, cheeses, cold cut, fresh fruits, fresh organic juice and pastries.
Early evening in the courtyard with drinks and live music is such the perfect way to end the day. Highly recommend this beautiful property!
ผผู้เข้าพักThe hotel is incredibly grand, and we were very pleased with the staff’s courteousness; they were incredibly helpful, and made sure we had everything we needed. Our room had lovely amenities, and our breakfast was, similarly, very nice. Overall, for the price, we recommend it, since everything was very orderly, and we enjoyed our time, as guests in the Palazzo Caracciolo.
SShruti7316I had a fantastic stay at Grand Hotel Aminta! The rooms were spotless, the staff was incredibly Professional, friendly, and the amenities were top-notch. The breakfast buffet was delicious, and the location was perfect for exploring the city. We got very beautiful Mountain view from our Room. I highly recommend this hotel to anyone visiting!!”